I've currently got multiple aircraft that I'm actively tracking in MyFlights (with globe icon) and actively updating and when you double click on some of these the 3d map zooms to where the aircraft should be, but other than the tracking lines there is no aircraft symbol of any type. You just watch the track line form and that's it. It's a ghost!
When using the home menu button it does show a 2d a/c symbol when looking top down.
From my experience with this so far, the problem is caused by the 3D plug-in attempting to load the 3D model from the application and some kind of error during the transfer happens causing it to fail for some unknown reason. I thought we'd eliminated this bug but it looks like it is still lingering in there. I will continue to work on this problem. There is a way to get around it as a temporary fix however. First, open your 'task manager' and kill all processes named 'geplugin.exe'. This will completely close the 3D plug-in (you will see it disappear from the ANRB application). Then click 'reload plug-in' and it will reload a fresh copy (this is different than just clicking 'reload plug-in' btw). The models will then be forced to reload from the application.
If this happens to anyone again, can you please post here or send me an email with what aircraft model was supposed to show, plus your network performance setting and hardware performance setting? This will help out during the testing/debugging process.
Hi,
Without closing the app and following your directions exactly the same issue is still occurring for all tracked aircraft on the map. The software has been up over 24 hours now without being shut down. It was working fine yesterday.
Network was off but setting was min recommended. Hardware was max. I don't have the models but it appears to be everything at the moment. I'll let you know when I get one that actually displays at this point.
Two models that use to display but aren't now are the 757, 737, A320. Like I said it appears to be everything that tracks on the map at the moment even after the steps you mentioned to correct the issue. Tracking lines still show just great, just no 3d aircraft.
Intel Quad Core CPU, nVidia GeForce 8600 GT, Windows 7 x64, 4gb Ram
I just noticed something else. There is now a square box with a red x over my home location. Just keep in mind that the app was working fine and then started doing this without being shut down for the past 24 hours other than the plugin reset.
Hope this helps :-)
