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Author Topic: Network Down?  (Read 20564 times)

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DaveG

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Network Down?
« on: January 17, 2008, 10:23:32 AM »
Is the network down?

Not been able to connect to network since last night.
Cornwall, UK

AirNav Support

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Re: Network Down?
« Reply #1 on: January 17, 2008, 10:32:36 AM »
Hi DaveG,

Seems to be a serious issue affecting all of our products at the moment which use our servers. We are/have been investigating.

Please bear with us, we should have it rectified asp.
Contact Customer/Technical support via:
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[email protected]

DaveG

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Re: Network Down?
« Reply #2 on: January 17, 2008, 10:41:18 AM »
no problem, thanks
Cornwall, UK

AirNav Support

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Re: Network Down?
« Reply #3 on: January 17, 2008, 01:08:57 PM »
Network seems to be back now, can anyone confirm? Looks like Dubai is also online as well :)
Contact Customer/Technical support via:
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WAL 2T

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Re: Network Down?
« Reply #4 on: January 17, 2008, 01:36:06 PM »
Hi,

I can see my program trying to connect every few seconds but there's still no traffic in the network view.

best regards
Chris
Chris

Under the EGGP 27 Centreline & 15nm from EGCC

AirNav Support

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Re: Network Down?
« Reply #5 on: January 17, 2008, 01:59:30 PM »
Intresting, the network map view is showing data and who is connected and the amount of flights. It could be a network connection problems, bear with us.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

AirNav Development

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Re: Network Down?
« Reply #6 on: January 17, 2008, 05:48:07 PM »
All back to normal now. We have had a serious issue with our main database but all seems to be Ok now.

Allocator

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Re: Network Down?
« Reply #7 on: January 17, 2008, 05:59:48 PM »
Just got home, but no network data I'm afraid.



WAL 2T

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Re: Network Down?
« Reply #8 on: January 17, 2008, 06:51:55 PM »
Also the same here unfortunately, still no network flights.
Chris

Under the EGGP 27 Centreline & 15nm from EGCC

DaveR

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Re: Network Down?
« Reply #9 on: January 17, 2008, 07:18:12 PM »
Glad it's not just me. Just got my box this week and had a couple of network problems yesterday and today.

AirNav Support

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Re: Network Down?
« Reply #10 on: January 17, 2008, 08:07:43 PM »
An update we are still working on it at the moment. Looks like our main Database tables have been corrupted and our backup systems could not take the load so we are rebuilding them.

Please bear with us, we thank you for your patience.
Contact Customer/Technical support via:
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Allocator

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Re: Network Down?
« Reply #11 on: January 17, 2008, 08:42:47 PM »
OK Support, thanks for the information.

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WAL 2T

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Re: Network Down?
« Reply #12 on: January 18, 2008, 02:50:54 AM »
Picking up network flights again here: 60+ as I type this. Looking good :)
Chris

Under the EGGP 27 Centreline & 15nm from EGCC

AirNav Support

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Re: Network Down?
« Reply #13 on: January 18, 2008, 08:45:01 AM »
The network is stil a bit flaky at the moment. It maybe up for a while and then go offline. We are nearly there, thanks again for your patience.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

doro

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Re: Network Down?
« Reply #14 on: January 18, 2008, 08:51:50 AM »
Working fine here right now.