I should also note that when radarbox is running, i can go to "about" and nothing is listed as the radarbox firmware version. could this be my problem? I saw in an old post that this could indicate a driver problem as well as a firmware corruption.
I don't think that this is a RadarBox issue at all I'm afraid. I could be wrong, but your issue seems to be unique and if it was a RB problem, then we would see more instances. There was a firmware update, but this was very soon after RB was launched and that must be 18 months or so ago?
The 'About' box does give all the information you need regarding the software and firmware - It says 'Firmware Version' so it's not too difficult to find :-)
Post a screen-shot of your 'About' box, that might give us a few clues.
Edit: In fact, RadarBox was launched over 2 and a half years ago! Doesn't time fly when you are enjoying yourself :-)