Shipments start on July 1st 2007.

Started by DaveG, June 26, 2007, 03:06:41 PM

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DaveG

As the 1st of July is a Sunday, will you be shipping for "delivery" on the Monday or Shipping on the Monday?

Feel free to save time and send mind sooner, I will not mind ;)
Cornwall, UK

AirNav Support

We are hoping to be shipping earlier than that date however that would be the latest date the product gets shipped to you (so not to disappoint you if it arrives later :) ).
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Roadrunner

Quote from: AirNav Support on June 26, 2007, 03:53:11 PM
We are hoping to be shipping earlier than that date however that would be the latest date the product gets shipped to you (so not to disappoint you if it arrives later :) ).

How are orders to the UK being shipped - anything general you can tell us?

AirNav Support

not a present, you will get details when they are dispatched.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Roadrunner

Quote from: AirNav Support on June 26, 2007, 04:41:37 PM
not a present, you will get details when they are dispatched.

As today is the 29 June, with this effectively being the last posting date before 1 July, I am assuming that the talk of early posting was just a line with no substance.  So, what is happening?

DaveG

adding to above, where will UK orders be shipped from?
Cornwall, UK

AirNav Support

Unfortunaly we were unable to post them earlier and they will be sent on Monday as was mentioned on the site earlier. I did mention in my post that we were "hoping" to send them earlier but there was no definite.

They will be sent from Europe.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

DaveG

Cornwall, UK

Roadrunner

Quote from: DaveG on July 02, 2007, 05:13:05 PM
Did they go out as planned ?

Dave,

Don't you find the silence deafening, I certainly do.

I was hoping to be using mine before end of week !

Mike

AirNav Support

I (Support) am in a difference place to the hardware guys who are sending it. So when they send us a email then will advise you guys. 
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

DaveG

So any change of an internal phone call from support to Hardware to ask did they do as promised and ship on time.

Only ask as the last statement of "those that order via the site will be the FIRST to get there boxes" this seems untrue.....

I know being impatient :)
Cornwall, UK

Roadrunner

Quote from: AirNav Support on July 02, 2007, 06:51:28 PM
I (Support) am in a difference place to the hardware guys who are sending it. So when they send us a email then will advise you guys. 

If I was launching a new product and wanted plenty of sales I would keep the first customers very happy as they could be the key to future sales.

I asked the other day how orders would be dispatched (what service) so that I could know when to look out for the delivery man. I was told we would be advised when sent. Either the lack of information means they have not been dispatched - or (because one of your people has said on another site that all preorders have been sent)  that you have forgotten what you said you would do in other threads.

Also as DaveG says a telephone call by you to the right people would help us all.

AirNav Support

#12
Sorry was too busy eating my lunch :) They have been dispatched. Expect them to arrive by the weekend in the UK and Europe. We expect same delivery time to other parts of the world as well.

Also in case you are looking for the van out your window it will be a Fedex.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

DaveG

Do you have and will send out Fedex Tracking Codes?
Cornwall, UK

AirNav Support

We should do. However can't confirm yet whether they will be sent to you, or just kept incase it gets lost. Send support a email with your order ref and it will be passed on to the hardware department.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]