I have attached a screen shot showing my radarbox this evening. I was concerned I have a problem but now think it might be the network subscription.
I had a reminder my free 12 months is passed and asking if I wanted to renew. However, as during my free 12 months I have signed up for realtime network, paying monthly, I asked support if I needed to renew the network (ticket number 62009)
I got this reply
Hi,
Thanks for your email.
No orders found under this email address.
As the network was still running in real time I assumed I was ok. Until this evening when I see a screen as per the attachment.
I'm probably having a blond moment and feel free to say so, but do I need to renew the Network as well as paying the monthly real time subscription? And is this why the screen looks like it does?
John