I know i have been talking about this subject before and have gone indepth with others regarding sorting the problem of the box hardware becoming disconnected.
As an experiment i have removed the box and software from my laptop (phillips x57) and installed everything fresh onto my desktop which is as good as my laptop regarding spec.
I have concluded that it has to be a fault with the software, Ariel/cable or the box itself.
My reasons are as follows
Installed original supplied software version 2.0
rebooted computer
connected box
altered settings to my liking and within 1 hour of it running it disconnected, pulled usb and re-inserted, two hours later it disconnected resulting in having to repeat the process.
This has been tried in all possible usb ports in the desktop, all with similar results.
I'm therefore concluding it cannot be the PC, but would be very very shocked if it was.
I also upgraded to versiion 3.11 and problem is still there, which could rule out the software.
I have also tested various usb connections with other power required items such as an external hard disk and it has been running over 24 hours, hopefully while not looking at it for that period as most would know when connecting such items it auto runs prompting what actions you would like to do and this message has never re-appeared over the 24 hour test.
And before anyone questions i did insert usb external disk, recieved this prompt, left it 30 mins, removed it and re-inserted it, getting the promt.
Hope that makes sense.
Best wishes
Andy
