New User!!

[kazandlee]

Hi All,

Just up and running with my new rb, just been flicking through the forums, im a complete novice to all this, was just looking at all the threads on certain so called "bugs" etc, should i need to be worried, to be honest, wouldnt have a clue if something was missing, or a program wasnt running properley anyway, please advise.

Lee.

P.s, i love it, its great, best thing i bought in a long time!!!!

[AirNav Support]

Hi Lee,

Great to hear your enjoying your new RadarBox.

The forum is used as help area for new users, as well suggestions for new updates and any bugs. No need to be worried, every software has a few bugs and we are getting rid of them as type and following up on new suggestions.

If you have any issues do not hesitate to contact support.

[kazandlee]

Thanks!!

Software looks to be simple to use anyway, just one of probably many questions, is there anyway to know where the aircraft has come from and where its going too?,

Lee.

[AirNav Support]

If the route is in the database then it should be displayed in the flight label. If its available it will be the lowest detail in the label and say something like (EGLL - EGCC) which Heathrow to Manchester.

If you hover the mouse over that aircraft or select it in the interface then it should display this detail next to the images of the aircraft.

[kazandlee]

Ok, i found that info on some aircraft, my main interest is the morning rush from usa and likewise in the early evening, i have found that only a very small percentage of aircraft have this info on there labels, is this the norm?

Lee.

[AirNav Support]

Whats your location? We have a 100,000 route database preinstalled so it should pick up some.

If you have lots of charter flights then that would explain things but the main carriers flying to the US and back should be showing there route.

[kazandlee]

Im in Yorkshire, there are some aircraft with info at bottom of labels, but some of the big carriers like Virgin, Luft, BA, BMI, Quatar,and more,  they have no route on there labels.

Lee.

[Allocator]

Im in Yorkshire, there are some aircraft with info at bottom of labels, but some of the big carriers like Virgin, Luft, BA, BMI, Quatar,and more,  they have no route on there labels.

Lee.

The route will only be displayed if the aircrew have programmed the Flight Number (ID) into the aircraft's ADS-B box.  So, if you don't see a Flight ID, you won't get a route - nothing RadarBox can do about that I'm afraid.

[AirNav Support]

As Allocator says if they don't have the correct ID in they won't show any routes.

However the UK usually has very good route information. Check the picture below of Heathrow and most have there routes so I am suprised by your comment.

http://www.airnavsystems.com/forum/index.php?topic=220.0

Anyhow your welcome to find out some routings which are missing and send it to us, or better still add them to the database and send that to us :)