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Author Topic: Aircraft displaying incorrect info?  (Read 17687 times)

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AirNav Support

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Re: Aircraft displaying incorrect info?
« Reply #45 on: October 05, 2009, 07:49:06 PM »
John,

If you want your box tested you can send it back to us. If you want details please contact us directly from the methods in our signature.

Regarding the routes issues, we had a few testers go through this through the beta. We may work with you in seeing whether we can narrow it down. There is no need to post examples on the forum at the moment. Development will contact you.
Contact Customer/Technical support via:
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John Racars

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Re: Aircraft displaying incorrect info?
« Reply #46 on: October 07, 2009, 08:18:55 AM »
Support and All,

Thank you verry much for all the help and advise given to me in this subject until sofar!

Support, I like specialy to thank you for you offer to send my box back to you for testing.
I consider or I use this given possibility.

Development did contact me in the meantime.

Thank you again!
Best Regards from the Netherlands, John Racars
13 NM East of EHAM
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ANRB:
Version: 3D - 5.00.072
Antenna: outside WiMo GP-1090 (with ECOFLEX 10 cableconnection)
PC: Windows 7 SP 1 - 64 bit
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RadarBox24 station: EHAM4

DazrahT

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Re: Aircraft displaying incorrect info?
« Reply #47 on: October 08, 2009, 10:23:31 PM »
I've noticed some aircraft are occasionally showing incorrect origin-destination information.

I can't agree with you more Mr T, that this seems to be a big problem.

I've spent hours in the last day just typing in route data where is is missing or incorrect. Think at the last count it's about 100 flights, and that's only stuff flying over the Midlands (UK).

Question for AirNAV Support
If a user inputs data into their routes database, does this get uploaded to other users via the AirNAV network, or is the local database just that, "local"?
In the middle of EGBE and EGBB

AirNav Support

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Re: Aircraft displaying incorrect info?
« Reply #48 on: October 08, 2009, 10:24:38 PM »
It is local.
Contact Customer/Technical support via:
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[email protected]

DazrahT

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Re: Aircraft displaying incorrect info?
« Reply #49 on: October 08, 2009, 10:40:28 PM »
Right, so it's local.

My next question then is if a user has input data manually, does this at any point get overwritten by data received (potentially incorrect) from AirNAV?
In the middle of EGBE and EGBB

AirNav Support

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Re: Aircraft displaying incorrect info?
« Reply #50 on: October 08, 2009, 10:45:48 PM »
There is date time stamp in database when you enter the route. If the time on that row is 6 months or greater in the past and we have information on that route it will overwrite it.
Contact Customer/Technical support via:
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DazrahT

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Re: Aircraft displaying incorrect info?
« Reply #51 on: October 08, 2009, 10:56:57 PM »
Thanks AirNAV for explaining how and when data gets updated, but obviously then if my data is correct, but your data after the 6 months is up is still incorrect, then your data overwrites mine.

Perhaps some sort of separate part of the site should be implemented for users to input data directly into your database? (obviously after the data has been verified)
« Last Edit: October 08, 2009, 11:00:06 PM by DazrahT »
In the middle of EGBE and EGBB

DazrahT

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Re: Aircraft displaying incorrect info?
« Reply #52 on: October 09, 2009, 05:39:08 PM »
Second day of route amending or adding!

Think I've worn www.libhomeradar.org out!
In the middle of EGBE and EGBB

tarbat

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Re: Aircraft displaying incorrect info?
« Reply #53 on: October 09, 2009, 05:45:11 PM »
Thanks AirNAV for explaining how and when data gets updated, but obviously then if my data is correct, but your data after the 6 months is up is still incorrect, then your data overwrites mine.

You can prevent this by turning off route auto-populate in preferences.  You'd then need to maintain your own routes database completely.