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Author Topic: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2  (Read 33654 times)

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radarspotter10

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #45 on: October 04, 2009, 02:38:17 PM »
AirNav, you can't please everybody all the time.

I for one am very happy with the live network data feature, it's expanded my area by a massive amount, thanks for adding this amazing feature.
hi all
and now we have the barrack room lawyers,  from its looks like the vultures site
did not take them long to pick over the pickings.
all well its Sunday and i am having a pint.
from pat.

Allocator

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #46 on: October 04, 2009, 03:20:14 PM »
I wish I could join you in a pint Pat, but I have to drive back to London tonight :-(

Fenris

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #47 on: October 04, 2009, 03:49:51 PM »
Like our Support write there is no reason for users to have any problem.

PS: We don't understand why the same users that complained so much about the lack of a Real-Time Network are now complaining about the problems that might arise from having it. Again the answers from our support say it all. Almost 100 users subscribed during the last 2 days which is an absolute success and shows that these kind of fears do not exist.

It will be interesting to see whether your lawyers are correct, but from my perspective it's exactly the development I wanted to see and I'm pleased that someone has the "cojones" to do it.

Since the data is now easily available from cheap receivers, it's inevitable that it will also become available via a network connection independently from the "authorised" sources that exist at present.

dumpty

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #48 on: October 04, 2009, 04:11:24 PM »
Airnav

I am still getting 30 second updates instead of 20 on the Live Network.

I have done a reinstall and it is still the same.

Can you help please?

Simon

Allocator

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #49 on: October 04, 2009, 04:52:40 PM »
Have you tried everything in this thread?

http://www.airnavsystems.com/forum/index.php?topic=3486.0

vonsmalhausen

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #50 on: October 06, 2009, 09:28:37 AM »
before i subscribe to the life network, i would like to know how exactly i can stop the automatic debit from my creditcard, in the event i want to stop using life network after one or more periods of 6 months ?
- do i have to inform airnav a given period in advance ?
- is a simple e-mail enough, and to who have i to adres it ?
basicly what i'm asking : how do i cancel my subscibtion ?

AirNav Support

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #51 on: October 06, 2009, 09:30:39 AM »
On our contact page, there is cancel form for subscriptions.

There is no notice period though you won't get refunded your remaining time. You can cancel your subscription to renew further. If however you only a week into your subscription we can refund that.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

vonsmalhausen

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #52 on: October 06, 2009, 09:45:40 AM »
thanks for the quick answer Airnav
i had'nd noticed that "cancel form" before, but now that all is clear to me, you can expect my subscribtion later today.

Fenris

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #53 on: October 06, 2009, 09:55:43 AM »
On our contact page, there is cancel form for subscriptions.

There is no notice period though you won't get refunded your remaining time. You can cancel your subscription to renew further. If however you only a week into your subscription we can refund that.

Would it be possible to arrange for a subscription to simply cease unless deliberately renewed please? I really don't like continuous authorities on credit cards, they remove many of the protections provided by direct debits.

Airnav, does the same thing happen if using Paypal?
« Last Edit: October 06, 2009, 09:37:03 PM by Fenris »

Big I

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #54 on: October 08, 2009, 07:47:24 PM »
Presently I am taking advantage of Air Nav's offer of a seven day free trial of the real time network.The network ,however, is only being updated every 30 seconds as opposed to 20 seconds which I understood to be the norm.

Obviously I am using version 3.06 beta which  in every other respect appears to be working quite normally and I am very pleased with.

I notice from other comments on this thread that other people have the same problem with the updating of  real time network.

Before I commit to a six monthly subsciption I would like confirmation that a 20 second updating interval should be the norm and not 30 seconds and also the reason why I am not getting a 20 second update as promised.

Mike


Allocator

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #55 on: October 08, 2009, 07:54:59 PM »
There is a possibility that you have an earlier version of the anrb.exe file.  I'll find the link and post it here shortly.

EDIT: I presume that you are running the Beta V3.06 software.

http://www.airnavsystems.com/forum/index.php?topic=3483.0

The real-network countdown runs from 20 to zero, not 30 to zero.

Confirm that it says Real-Time Network next to the green indicator?

« Last Edit: October 08, 2009, 08:09:27 PM by Allocator »

Big I

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #56 on: October 08, 2009, 10:35:22 PM »
Hi Allocator,

Thanks for your reply.

On 4 10 09 I downloaded the full version of version 3.06 beta from the link that you have quoted which was after the date on 01 10 09 when Air Nav said the updated exe was there which is what has confused me a little.

Anyway, problem now resolved as I have downloaded the updated exe and installed it in the Air Nav folder and the live network is now counting down from 20 seconds and not 30.

Many thanks,Allocator. Your help much appreciated.

Mike
 

 

John Racars

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #57 on: October 13, 2009, 05:14:46 PM »
Hi Support,

Last week, Oktober 7th, I bought a subscription on a AirNav RadarBox Network Account (Realtime = 20 sec).

I payed € 59,95 for that. All was confirmed by an email with the message: "Your AirNav RadarBox subscription is now active."

All was working fine until sofar.

Now, after restarting my system, it suddenly changed into "delayed 5 minutes".

What is happening? I am not happy with this situation. Help will be verry welcome.
Best Regards from the Netherlands, John Racars
13 NM East of EHAM
-
ANRB:
Version: 3D - 5.00.072
Antenna: outside WiMo GP-1090 (with ECOFLEX 10 cableconnection)
PC: Windows 7 SP 1 - 64 bit
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RadarBox24 station: EHAM4

vonsmalhausen

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #58 on: October 13, 2009, 06:01:30 PM »
same problem here, a message saying that the data is delayed 5 minutes, and that real-time network is available at an extra cost ?!!!
on the network "tab" i'm baclk to normal network with 30 sec delay
i did payed for real-time last week.

Allocator

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Re: RELEASED - AirNav RadarBox Real-Time Network - Comments - 2
« Reply #59 on: October 13, 2009, 06:09:48 PM »
I got this problem when upgrading to the latest Beta V3.07.  On first run, I got the real-time network availability information pane and delayed 30 sec update Network data.

I double clicked the message and selected the 'hide forever' option.

I closed down RB, paused for 10 seconds and restarted and I got the Real-Time label next to the Network green indicator and the correct 20 second update.

I presume that you have tried shutting RB down and running it again.