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Author Topic: Network Account  (Read 6800 times)

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velcrohead

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Network Account
« on: July 18, 2009, 04:27:51 PM »
Hi all

Just finished putting a Radarama outside today, wow, what a difference that makes, Radarbox is brilliant.
I have a question regarding the network subscription.
I purchased my Radar box on the 13th July 2009.
If I go to tools / network account information, It states the account was created on 28/06/2009 and expires on 31/07/2009.
I thought I was meant to get the 1st year included in the price.
Cheers.

Allocator

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Re: Network Account
« Reply #1 on: July 18, 2009, 04:31:56 PM »
Yes, the first year is free - I presume that you purchased RadarBox new and not second hand?

Contact AirNav support direct on [email protected] and they should be able to tell you if somebody has been using your box before you got it!

velcrohead

  • Guest
Re: Network Account
« Reply #2 on: July 18, 2009, 04:36:52 PM »
Yes, the first year is free - I presume that you purchased RadarBox new and not second hand?

Contact AirNav support direct on [email protected] and they should be able to tell you if somebody has been using your box before you got it!

Thanks Allocator, Yes, Certainly is new (supposed to be anyway).
I will email support and see what they say.
Cheers.

velcrohead

  • Guest
Re: Network Account
« Reply #3 on: July 19, 2009, 01:07:09 PM »
Well, Credit where it is due.
I contacted Airnav, There was obviously something wrong with the dates somewhere.
My account now expires at the end of July 2010, So I have actually gained a couple of weeks.
The responses were very quick as well, 10 out of 10 to Airnav.

CoastGuardJon

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  • Mullion Cove, Kernow --- sw Cornwall UK.
Re: Network Account
« Reply #4 on: July 19, 2009, 09:19:12 PM »
Yes, the first year is free - I presume that you purchased RadarBox new and not second hand?

This is immaterial, network subscription is tied to the harware and password, as is the 2 year warranty.
ANRB :  AOR AR8000 : Icom R-7000 : Icom IC-R9000 : JRC NRD-545 : OptoElectronics Digital Scout and OptoLinx Interface; Realistic Pro-2005 : UBC 800XLT - listed in alphabetical order, not cost, preference, performance or entertainment value!

Allocator

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Re: Network Account
« Reply #5 on: July 19, 2009, 11:00:07 PM »
Yes, the first year is free - I presume that you purchased RadarBox new and not second hand?

This is immaterial, network subscription is tied to the harware and password, as is the 2 year warranty.

No, not really.  If somebody had been using the 12 month free network for 6 months, and then sold the RB on, you wouldn't expect the next guy to get 12 months free Network would you?

CoastGuardJon

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  • Mullion Cove, Kernow --- sw Cornwall UK.
Re: Network Account
« Reply #6 on: July 20, 2009, 02:58:57 PM »
Hi Allocator, if you want to be pedantic, you are correct, I should have qualified that statement by saying the obvious:-  the unexpired part of the network sub and warranty is carried over to the next owner(s).
ANRB :  AOR AR8000 : Icom R-7000 : Icom IC-R9000 : JRC NRD-545 : OptoElectronics Digital Scout and OptoLinx Interface; Realistic Pro-2005 : UBC 800XLT - listed in alphabetical order, not cost, preference, performance or entertainment value!

Allocator

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Re: Network Account
« Reply #7 on: July 20, 2009, 07:35:54 PM »
Roger that Jon :-)

I thought that you had discovered a devious master plan - we all sell each other our Radarboxes every 11 months or so -lol

CoastGuardJon

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  • Mullion Cove, Kernow --- sw Cornwall UK.
Re: Network Account
« Reply #8 on: July 21, 2009, 11:35:54 AM »
Roger that Jon :-)

I thought that you had discovered a devious master plan - we all sell each other our Radarboxes every 11 months or so -lol
Now that's a thought!
ANRB :  AOR AR8000 : Icom R-7000 : Icom IC-R9000 : JRC NRD-545 : OptoElectronics Digital Scout and OptoLinx Interface; Realistic Pro-2005 : UBC 800XLT - listed in alphabetical order, not cost, preference, performance or entertainment value!

malc41

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Re: Network Account
« Reply #9 on: July 21, 2009, 07:44:03 PM »
Count me in on your scam!! ;-)
15 Miles East of EGNJ

CoastGuardJon

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  • Mullion Cove, Kernow --- sw Cornwall UK.
Re: Network Account
« Reply #10 on: July 21, 2009, 10:15:43 PM »
How about it AN?   Got to be a good selling point!
ANRB :  AOR AR8000 : Icom R-7000 : Icom IC-R9000 : JRC NRD-545 : OptoElectronics Digital Scout and OptoLinx Interface; Realistic Pro-2005 : UBC 800XLT - listed in alphabetical order, not cost, preference, performance or entertainment value!

AirNav Support

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Re: Network Account
« Reply #11 on: July 21, 2009, 10:17:33 PM »
I don't think so :)
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

malc41

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Re: Network Account
« Reply #12 on: July 22, 2009, 09:26:30 AM »
Spoilsports!! ;0)
15 Miles East of EGNJ

Murnango

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Re: Network Account
« Reply #13 on: July 22, 2009, 05:44:12 PM »
I went to renew my network account today. Paid my wedge and was asked to download AN FL Tracker 6. What I wanted to to was go live again on my AN RB 2007. Any ideas please?

Allocator

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Re: Network Account
« Reply #14 on: July 22, 2009, 05:45:45 PM »
I went to renew my network account today. Paid my wedge and was asked to download AN FL Tracker 6. What I wanted to to was go live again on my AN RB 2007. Any ideas please?

Contact [email protected] for an answer.