AirNav,
Whatever you might have said in private messages is not seen by the rest of us.
All we see is what you post here and at the risk of sounding confrontational (which I am not) you do come across as extremely paranoid and I wish you could see how your attitude comes across to your users especially your stance towards the competition and your hyper-defensive posture towards certain 'unmentionable' issues.
I realise you are justifiably proud of your RadarBox as I am justifiably proud in owning & using it but to take every opportunity to have a cheap shot at the competition you expose yourself not only to ridicule but you risk becoming a target for those who might have an axe to grind or wish to have a dig back.
I also read the latest sales leaflet on the RadarBox that you link to and despite my advocacy for your product to be honest it made me want to throw up. If it was mentioned that it is self contained and needed no 3rd party add-on software to make it work once it was mentioned at least 10 times.
This is obviously a blatant dig at the competitions expense and in poor taste if you ask me.
Also it mentions the receiver is extremely sensitive about half a dozen times.
I know from experience the receiver is extremely sensitive - my two week old receiver was replaced and its replacement was repaired recently. Bear in mind that it has spent most of its life in the box because I found the software unusable for me on my system and you might see my point.
If you ban users who have shelled out $600+ then is it really a surprise that some of those might want to create forums or blogs to shout about their disatisfaction with the Company involved?
As has been said before it is a fact of life that you cannot please all of the people all of the time but you should be capable of rising above all that without hunkering down & being drawn into a slanging match.
You (we) have a great product and it is fine comparing it to the competition which IMHO it beats hands down but to keep harping on about it and putting into type things such as you have makes you come across as childish & churlish and your Company as petty which I would like to believe is not the case.
You have a great product which will stand on its own merits without constantly sniping at the competition or making outlandish statements like that above.
To do so is to the detriment of your own integrity.
I have been on the receiving end of a personal attack from you in this very forum. I did compose a reply but then decided not to post as it would have serve no real purpose other than to risk you digging a bigger hole for yourself.
For those who might be interested;
http://www.airnavsystems.com/forum/index.php?topic=1304.msg9799#msg9799My unposted reply has sat here ever since;
http://www.glyn.me/radarbox/reply.htmI rose above it.
Maybe you should too...
Kind regards,
-=Glyn=-