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Author Topic: submit fixes on FAA tail numbers for main database  (Read 14711 times)

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AirNav Support

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Re: submit fixes on FAA tail numbers for main database
« Reply #15 on: April 21, 2009, 04:14:56 PM »
Brian,

Firstly SBS does not even have an automated database included. So mentioning that is silly (before you start mentioning addons they are not made by Kinetic and anyone can make one similar for RB)

RadarBox is outselling SBS for many reasons and we know your only mentioning that comment to wind us up. With the amount of features we have the more complex the software its impossible not to have a few bugs hidden around. Anyhow there will be a new version soon which should rectify them.

If there is a error in our system which is causing updates from GAS not to be carried through we will investigate but if you expect us to update every aircraft manually then you don't really understand the size and updates needed.

« Last Edit: April 21, 2009, 04:16:33 PM by AirNav Support »
Contact Customer/Technical support via:
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Brian

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Re: submit fixes on FAA tail numbers for main database
« Reply #16 on: April 21, 2009, 04:22:34 PM »
SBS uses GAS database.

us radarbox user has to deal with two databases! One has good information. and AirNavSystem RadarBox Database server has many misinformation.

Doesn't matter on the size of database to have control over it...
another website has database admins that updates the database every night of the year. and it even has software product pulling information from that same database every night of the year.

There isn't a way for us RadarBox user can pull up the AirNavSystems RadarBox Database on a web interface to view what information it has... or how out dated the information it's spreading around the internet.

-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
« Last Edit: May 16, 2009, 08:30:40 PM by Brian »

Brian

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Re: submit fixes on FAA tail numbers for main database
« Reply #17 on: April 21, 2009, 04:24:57 PM »
I'm sure RadarBox ISN'T outselling SBS units.

Lots of people have switched over to SBS.  Then resold the radarbox units.
and some people even resold the radarbox to another user since he didn't like the RadarBox.

-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
« Last Edit: May 16, 2009, 08:31:00 PM by Brian »

AirNav Support

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Re: submit fixes on FAA tail numbers for main database
« Reply #18 on: April 21, 2009, 04:34:41 PM »
Brian,

Firstly lets clarify a few things again:

1.) SBS does NOT get updates from GAS. Other applications need to be run to get any updates and SBS itself does not do it.
2.) We are selling more than Kinetic, we are not going provide figures and facts here but we can see much more details regarding the market.

Regarding the other points having GAS pass through the majority of updates and let them handle the database is better than us doing it.

The database for the whole world is a lot of work, were talking about 50,000+ and many of these have to be worked out manually (military). If we were to take this on we would need to employ quite a few people and hence drive up the cost for the customers.

Having GAS a volunteer service where you can all help is much easier as we know and everybody knows to get an aircraft database updated for the world is near impossible.

However regarding our database picking up the database updates we are looking in better ways for it to update continually.
Contact Customer/Technical support via:
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Brian

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Re: submit fixes on FAA tail numbers for main database
« Reply #19 on: April 21, 2009, 04:50:49 PM »
You might be selling more RadarBox to a warehouse or to NEW stores. To stock the shelves with units. but Kinetic SBS-1 is still out selling AirNavSystem Radar Boxes.  Lets get back to the real point AirNav Support. Okay?

Lets see who is selling more units to end users/customers.

okay.  Since you wont post facts.

Lets take a look at this Mode_S YahooGroup.  The biggest report group on YahooGroup.
Step One: Count - RadarBox User logs.
Step Two: Count - SBS-1 User logs.
http://groups.yahoo.com/group/Mode_S/

I will let you answer the two steps above.
If you take a quick look.  Looks like there are way more Kinetic SBS-1 boxes reporting logs out in the real world then RadarBox units.

-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
« Last Edit: May 16, 2009, 08:31:17 PM by Brian »

AirNav Support

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Re: submit fixes on FAA tail numbers for main database
« Reply #20 on: April 21, 2009, 04:56:25 PM »
Right were going of the point here.

If thats your market research on who is selling more than you certainally won't be a good markering guy :) 

Come one seriously you know thats not an indication of who is selling more etc..
Contact Customer/Technical support via:
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[email protected]

Brian

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Re: submit fixes on FAA tail numbers for main database
« Reply #21 on: April 21, 2009, 05:18:25 PM »
So I'm a Marketing Research person now huh. That's okay I don't want to be one of them. (No offense to any Marketing research people).

So AirNavSystems corporation support staff is trying to make us feel bad about ourselves on this forum.  Maybe I should just sale the RadarBox unit and buy a Kinetic SBS-1 Unit.

You don't need to be a Marketing Research person to look over stuff.

I'm sure with Kinetic SBS-1 software/add-ons.  You don't have to restart the computer every night to send out the daily logs.

Like you have to do with AirNavSystem RadarBox product.

That gets real boring to do that every day of the year.  Remembering to do that so the AirNavSystem RadarBox software is able to send the logs out daily.

AirNav Support (whoever you are) since I don't see a user name.
Lets get back to the real question. 

Lets get back on TOPIC okay AirNav Support.

Lets get all this misinformation AirNavSystem RadarBox is spreading around on the internet.  You already have another user saying the AirNavSystem RadarBox Database server information is over 2 years old.

AirNav staff that has access is the only one that can confirm anything.  There isn't anything the RadarBox user to go by.  Since us user can't request anything over a web interface of the database.


-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
« Last Edit: May 16, 2009, 08:31:32 PM by Brian »

Brian

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Re: submit fixes on FAA tail numbers for main database
« Reply #22 on: April 21, 2009, 05:24:29 PM »
Firstly lets clarify a few things again:
1.) SBS does NOT get updates from GAS. Other applications need to be run to get any updates and SBS itself does not do it.

RadarBox user's is using the SBS websites to update the RadarBox user database if they choose too.  To update their database that is missing/lacking of information that is coming from the AirNavSystem Database server.

That just show RadarBox user depends on Kinetic SBS-1/user files!

-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
« Last Edit: May 16, 2009, 08:31:50 PM by Brian »

tarbat

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Re: submit fixes on FAA tail numbers for main database
« Reply #23 on: April 21, 2009, 05:37:50 PM »
RadarBox user's is using the SBS websites to update the RadarBox user database if they choose too.

Which SBS websites?  I find the Airnav database is about 98% correct.  The other 2% I get directly from GAS. Airframes, military-mode-s.eu, etc.  I don't believe Kinetic/SBS provide any data.

Brian

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Re: submit fixes on FAA tail numbers for main database
« Reply #24 on: April 21, 2009, 07:00:19 PM »
Quote
Which SBS websites?  I find the Airnav database is about 98% correct.  The other 2% I get directly from GAS. Airframes, military-mode-s.eu, etc.  I don't believe Kinetic/SBS provide any data.

Look at all the missing ICAO Type 4 digit codes.  I wouldn't think It wouldn't be 98% correct as you say.  Lots of the aircraft data had "..." in the ICAO type field.  and this was for a major airline aircraft fleet.

AirNavSystem RadarBox Staff is the only one know how much misinformation they are sending out.

-Brian
RadarBox User Forum
http://radarspotters.eu/forum/
« Last Edit: May 16, 2009, 08:32:06 PM by Brian »

Allocator

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Re: submit fixes on FAA tail numbers for main database
« Reply #25 on: April 21, 2009, 08:34:25 PM »
Brian,

You are going on and on and on and on ........... and it's getting really boring.

Have you tried deleting the record you are finding so annoying from the database - do you know how to do this?  Then see if the record updates correctly.  Maybe you should try asking other users how to fix your "problem" rather than just criticising all the time?

The SBS-1 doesn't have a populated database when it is installed, and unless you install the 3rd party GAS Populate program and use this to populate the SBS-1 database, you will NEVER see an aircraft registration on the SBS-1.

Just lighten up a bit will you Brian.