anything
AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: New User, no network flights  (Read 6471 times)

0 Members and 1 Guest are viewing this topic.

digitjumbo

  • New Member
  • *
  • Posts: 5
New User, no network flights
« on: December 11, 2008, 01:50:25 PM »
Hello all,

I am using the airnavdatabox for two days, and it seems I dont get any network flights on my box. I am using a broadband internet connection a,d everything seems to te connected well. Can anybody help me

Thanks

AirNav Support

  • AirNav Systems
  • Hero Member
  • *****
  • Posts: 4127
Re: New User, no network flights
« Reply #1 on: December 11, 2008, 01:51:08 PM »
Have you ticked the get network flights box, if so does it display an error message at the bottom?
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

digitjumbo

  • New Member
  • *
  • Posts: 5
Re: New User, no network flights
« Reply #2 on: December 11, 2008, 02:02:37 PM »
I have ticked the box for network flights, and it shows a green led. Every 4 seconds it's updating, but no network flights on my box

tarbat

  • ShipTrax Beta Testers
  • Hero Member
  • *
  • Posts: 4219
    • Radarbox at Easter Ross
Re: New User, no network flights
« Reply #3 on: December 11, 2008, 02:06:46 PM »
Is the hardware plugged in and working okay?  Have you entered your registration details correctly when you startup Radarbox.

The network will update every 30 seconds (not 4 seconds), and you should see the 30 second countdown alongside the green indicator for network.  You should see two messages at the botton of the screen when it gets network flights:
1. Connecting to Radarbox network server.
2. Network flight data successfully updated.

It could be a firewall problem.
« Last Edit: December 11, 2008, 02:12:44 PM by tarbat »

digitjumbo

  • New Member
  • *
  • Posts: 5
Re: New User, no network flights
« Reply #4 on: December 11, 2008, 02:17:58 PM »
Yes, everythings seems to be working ok, exept the network flights. I receive "live" movements on my display from the airfields in the vincinity. And have been sending the username and password to Airnav. They send a mail back with teh message, they where processing the order. Maybe I have to wait for another mail from Airnav?

tarbat

  • ShipTrax Beta Testers
  • Hero Member
  • *
  • Posts: 4219
    • Radarbox at Easter Ross
Re: New User, no network flights
« Reply #5 on: December 11, 2008, 02:37:50 PM »
Are you using the username and password on the CD cover?  And do you see the two messages I listed every 30 seconds?

digitjumbo

  • New Member
  • *
  • Posts: 5
Re: New User, no network flights
« Reply #6 on: December 11, 2008, 02:42:52 PM »
I used the username and password on th CD cover. I have put my firewall out. No change.
The two messages I don't see on the bottom of my box.

abrad41

  • Guest
Re: New User, no network flights
« Reply #7 on: December 11, 2008, 02:55:38 PM »
Hi

Would you be running AVG Antivirus Software

Andy

digitjumbo

  • New Member
  • *
  • Posts: 5
Re: New User, no network flights
« Reply #8 on: December 11, 2008, 03:04:20 PM »
YESSS, i am a stupid fool. antivirus software off, and it works. You are ali the best boys. Thanks

tarbat

  • ShipTrax Beta Testers
  • Hero Member
  • *
  • Posts: 4219
    • Radarbox at Easter Ross
Re: New User, no network flights
« Reply #9 on: December 11, 2008, 03:43:28 PM »
Anyone with AVG needs to read the FAQ on this - http://www.airnavsystems.com/forum/index.php?topic=1764.0

Blackthorn

  • Guest
Re: New User, no network flights
« Reply #10 on: December 11, 2008, 03:44:01 PM »
Looks like everyone is running AVG these days.

Remember not to leave your virus software off.

Tailwinds

  • Full Member
  • ***
  • Posts: 172
Re: New User, no network flights
« Reply #11 on: December 11, 2008, 04:44:57 PM »
I use Free AVG and never had that problem. I am using Windows XP. The only problem I have is when I first start Airnav is that it will take three of four minutes to load. After that, all is well. Even if I close Airnav and start up again it's almost instant. Maybe it's worse for Vista users.
Warning!!! Airnav RadarBox is extremely addictive!

Allocator

  • RadarBox24.com Beta Testers
  • Hero Member
  • *
  • Posts: 3568
Re: New User, no network flights
« Reply #12 on: December 11, 2008, 06:56:33 PM »
You need to set up an AVG "exception" so that it doesn't check every single RadarBox file when RB starts.  I'm sure this is covered in the FAQ section.

Tailwinds

  • Full Member
  • ***
  • Posts: 172
Re: New User, no network flights
« Reply #13 on: December 11, 2008, 07:41:41 PM »
I can live with it. It's only three of four minutes and like I stated above, it only takes that amount of time once and not on subsequent openings of the Airnav application. Unless of course you actually close down or restart the PC.
Warning!!! Airnav RadarBox is extremely addictive!

Allocator

  • RadarBox24.com Beta Testers
  • Hero Member
  • *
  • Posts: 3568
Re: New User, no network flights
« Reply #14 on: December 11, 2008, 07:49:35 PM »
OK, here are the instructions anyway if you need them.

http://www.airnavsystems.com/forum/index.php?topic=1764.0