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Author Topic: WHY i dont get route information from any aircraft ? + time issues  (Read 10108 times)

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asiawatcher

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like subject says i get no route information in the corresponding column ni the grid for any aircraft considering their route or where are they going, why ?

also data tracked show 2 hours behind than the actual GREECE time how do i change that ? I already stated my timezone in the software and said im in athens/greece so why airplanes tracked arent in my local time ?

cheers

JRS98

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #1 on: December 04, 2008, 05:26:39 AM »
asiawatcher,

Sorry I don't have an answer for you but I'm having trouble with routes not showing too. Even the routes I add manually and are saved don't appear.

I'm sure you do realize though that if there's no Flight ID then no route will show.

asiawatcher

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #2 on: December 04, 2008, 10:03:19 AM »
no everything shows except route info

any help would be appreciated

tarbat

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #3 on: December 04, 2008, 10:23:08 AM »
Do you have network aircraft turned ON?  If so, then this is a known problem - see http://www.airnavsystems.com/forum/index.php?topic=1623.msg12800#msg12800

To adjust MyLog to local time, in Preference, tick the option for "Use Local Times for MyLog".
« Last Edit: December 04, 2008, 10:25:49 AM by tarbat »

asiawatcher

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #4 on: December 04, 2008, 10:25:22 AM »
no i dont connect to network i chose to only see local traffic i dont care for network

cheers

AirNav Support

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #5 on: December 04, 2008, 10:49:00 AM »
If your not connect to the internet it cannot try and download the routes. The route data is not sent by the aircraft so we have to look it up using databases.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

asiawatcher

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #6 on: December 04, 2008, 11:32:08 AM »
im connecting to the internet i just chose not to see network traffic do i have to be connected to both hardware and network traffic to see routes ??

cheers

malc41

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #7 on: December 04, 2008, 11:42:46 AM »
Connecting to hardware allows you to see the local traffic.

Connecting to network traffic allows you to see other RB owners traffic.

I believe you need to be connected to network traffic to get routes.

15 Miles East of EGNJ

tarbat

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #8 on: December 04, 2008, 01:27:56 PM »
asiawatcher, as long as you're connected to the internet, you should get route lookup on your local traffic.  So, some diagnostic questions:

1. Do you get registrations okay?  Do you get photos downloading okay?

2. Give us a few examples of Flight IDs where you're not getting the route.

asiawatcher

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #9 on: December 04, 2008, 04:31:52 PM »
yes everything is ok except routes they are missing

any flight id's really, yesterday it was klm1581 and swr1842 from swiss

all flights i get have no routes all of them im connected on the net but im not participating no the network traffic i only care for local one

cheers

HMN851X

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #10 on: December 07, 2008, 11:26:30 AM »
Morning Gang

I'm not getting much route information on my logs yesterday i only had about 20 Routes showing out of 355 flights logged!!!!!

Flights which were showing routes last week are not showing now, anyone know why?

Brian Isle of Man

tarbat

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #11 on: December 07, 2008, 11:55:51 AM »
Strange.  For me, out of 176 flights yesterday, 157 have routes.

Have you got any specific examples of Flight IDs that are not showing callsigns.  And were you running with "Get Flight from Airnav Network" ticked?
« Last Edit: December 07, 2008, 11:59:41 AM by tarbat »

HMN851X

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #12 on: December 07, 2008, 12:16:29 PM »
Tarbat

Some examples from yesterday

 7608FA  PIA711   -               AP-BGZ  B772  Pakistan Internat... 2008/12/06 12:55:43   
  C0054D  ACA838                   C-FCAE  B763  Air Canada           2008/12/06 11:24:43   
  C021FD  ACA838                   C-FMWQ  B763  Air Canada           2008/12/06 14:32:13   
  C050B9  ACA847                   C-GEOU  B763  Air Canada           2008/12/06 10:35:20   
4CA0BC  EIN149                   EI-CPC  A321  Aer Lingus           2008/12/06 21:37:53   
  4CA0BB  EIN149                   EI-CPD  A321  Aer Lingus           2008/12/06 20:36:30   
  4CA0D1  EI162                    EI-CPE  A321  Aer Lingus           2008/12/06 23:01:08   
  4CA0FD  EGGW                     EI-CPF  A321  Aer Lingus           2008/12/06 20:13:11   
  4CA0FE  EIN151                   EI-CPG  A321  Aer Lingus           2008/12/06 12:06:05   
4CA143  RY1425                   EI-CSP  B738  Ryanair              2008/12/06 09:58:39   
  4CA178  RYR1022                  EI-CSR  B738  Ryanair              2008/12/06 14:22:23   
  4CA1B5  RY776                    EI-CTA  B738  Ryanair              2008/12/06 22:34:49   
  4CA13D  EIN154                   EI-CVA  A320  Aer Lingus           2008/12/06 17:43:43   
40041E  BA187                    G-BNWD  B763  British Airways      2008/12/06 19:47:08   
  4004E2  BAW098                   G-BNWS  B763  British Airways      2008/12/06 11:47:14   
  400525  BA097                    G-BNWV  B763  British Airways      2008/12/06 18:22:15   
  400557  BOS001                   G-BPEK  B752  British Airways      2008/12/06 06:53:12   
* 400417                           G-BUSH  A320  British Airways      2008/12/06 13:41:11   
  400599                           G-BVKB  B735  Bmibaby              2008/12/06 12:36:38   
  4006B9  TCX353L                  G-BXKB  A320  Thomas Cook Airlines 2008/12/06 20:46:29   
  40073D  BA117J                   G-BYGE  B744  British Airways      2008/12/06 09:34:22   
  400B8A  GSM217                   G-CDEG  B738  Flyglobespan         2008/12/06 18:42:35   

this is just a few
Brian

tarbat

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #13 on: December 07, 2008, 12:21:00 PM »
And were you running with "Get Flight from Airnav Network" ticked?

asiawatcher

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Re: WHY i dont get route information from any aircraft ? + time issues
« Reply #14 on: December 07, 2008, 02:34:12 PM »
so where are the routes from that paste ? it displays the route as code only not displaying the actual destination in words ?

 in my grid under the ROUTE its empty while it should say.. LUTON for example right ?