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Author Topic: RadarBox warranty  (Read 4604 times)

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Blackthorn

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RadarBox warranty
« on: November 11, 2008, 03:53:10 PM »
Simple question is it one year or two in the UK?

AirNav Support

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Re: RadarBox warranty
« Reply #1 on: November 11, 2008, 03:55:22 PM »
AirNav RadarBox has a 2 year limited warranty. If a hardware defect arises and a valid claim is received within the Warranty Period, at its option, AirNav Systems will either repair the hardware defect at no charge, using new or refurbished replacement parts, or exchange the product with a product that is new or which has been manufactured from new or serviceable used parts and is at least functionally equivalent to the original product
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Blackthorn

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Re: RadarBox warranty
« Reply #2 on: November 12, 2008, 01:20:50 PM »
Your UK distributors Waters and Stanton disagree with this and have told my reseller AOR it is only 1 year warranty.

AirNav Development

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Re: RadarBox warranty
« Reply #3 on: November 12, 2008, 01:53:15 PM »
Thanks for your post. Unfortunately they passed you the wrong information and we have already contacted them regarding this. The warranty period is of 2 years.