Alerts

[lambertw]

Why is it that when I enter a regisration code into alerts I start getting alert messages that do not match what I have entered.

[Allocator]

Why is it that when I enter a regisration code into alerts I start getting alert messages that do not match what I have entered.

What code are you entering exactly and where are you entering it?

Are you using wild cards "*" in the search?

Do you have anything in any of the other boxes and are any of the other search tick boxes ticked?

[lambertw]

I have G-NMID entered and nothing else in other boxs,the pop up says,recieved registration with only somtimes flight id and or position report.

[Allocator]

OK, so you are getting the correct alerts for G-NMID but you are not always getting all the details in the pop-up box?

What version of RadarBox are you using?  The latest version is RadarBox 2009.

[lambertw]

oops sorry I had A380 in aircraft box, but not ticked,only when I remove this and only leave in the G-NMID registration in and ticked do things seem to be ok ?.is this normal.

[lambertw]

yes the latest version.

[lambertw]

the alert positions are coming from other parts of the world.

[Allocator]

oops sorry I had A380 in aircraft box, but not ticked,only when I remove this and only leave in the G-NMID registration in and ticked do things seem to be ok ?.is this normal.

If you have other search items in other boxes but do not have the box ticked to include that item in the search, then they affect the search.

Not sure what you mean about the alert position coming form other parts of the word - is that the alerts for G-NMID?

[lambertw]

I mean the actual position report of the aircraft,the pop ups somtimes only have this information showing together with altitude.

[Allocator]

The pop-up box only has the actual position of G-NMID and the altitude?

What else are you expecting to see? I get:

Date - Time
Mode S
Flight ID
Registration
Aircraft (Type)
Routing
Altitude
Speed
V/S
Heading

Sometimes I don't get speed, V/S and heading.  Also, you won't get a route for this particular aircraft as it isn't an airliner.  You probably won't get a Flight ID either as the pilot probably won't have set it in the Mode S box in the aircraft.  I'd be surprised if you are getting a position report for this aircraft, a police helicopter.

I've checked my database and G-NMID isn't in it, so I presume that you have had the details auto-populate your database.  When G-NMID appears in your MyFlights list, do you see the aircraft details then?

[lambertw]

I am getting details of other aircraft nothing to to do with G-NMID.I have just removed the G-NMID from the registration box in alerts and left it ticked with nothing entered  and I am still getting aircraft pop up.

[Allocator]

This is what I thought you meant from you first post, but you confused me with your posts about G-NMID.

I don't see how this can happen.  it's fairly simple, none of the tick boxes ticked, then no alerts.

So confirm that you have no ticks in any of the following boxes in the Alerts tab:

- Activate Alerts for Network Flights
- Mode S
- Registration
- Range
- Flight ID
- Aircraft
- Squawk

[lambertw]

I have activate for network flights ticked,I have had registration ticked with G-NMID entered, and I am getting aircraft details, not from G-NMID and I have tried what was in my previuos post.
Nothing else was ticked in other boxs nor details entered.

[Allocator]

OK, I've set up my Alerts exactly the same and I'll leave RB running for a while and see what happens.

[AirNav Support]

Don't enter fields either with a return gap.

Some users click enter in the box and then write down the details. The software will think you want an alert on everything.