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Author Topic: Network Down ?  (Read 19636 times)

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DaveG

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Network Down ?
« on: July 13, 2007, 02:34:44 PM »
Current time GMT 14:33  (13th July)

Is others seeing the network down ?
Cornwall, UK

b744

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Re: Network Down ?
« Reply #1 on: July 13, 2007, 02:45:04 PM »
And they intend to charge extra for this feature ???
Log on normally and my RB freezes, and now I try and the server wont work !!
Not impressed

AirNav Support

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Re: Network Down ?
« Reply #2 on: July 13, 2007, 02:53:58 PM »
It should be back up soon. Bear with us.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

markyeulett

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Re: Network Down ?
« Reply #3 on: July 13, 2007, 03:37:48 PM »
Yes I am experiencing same problem.  I guess it is still down?

Now I have just recieved a message saying 'your account expired or you are not contraced to the radar box network'  contact support team?  Help I only activated account on 9th July?
« Last Edit: July 13, 2007, 03:52:45 PM by markyeulett »

prbflight

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Re: Network Down ?
« Reply #4 on: July 13, 2007, 03:47:03 PM »
I just briefly checked my Network connection and it is down.  I have not been running a connection since the first day I received my box as I found Network contacts were getting into MyLog.  I won't be running it until a fix comes out to stop Network contacts from getting into my local logs.  Very frustrating at the moment.  Sorry but I keep a clean local log.

Paul

Allocator

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Re: Network Down ?
« Reply #5 on: July 13, 2007, 03:56:52 PM »
I lost the network around 14.30 UK local time.

Back from town now at 16.55 and it's up and running again.

AirNav Support

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Re: Network Down ?
« Reply #6 on: July 13, 2007, 03:59:50 PM »
If you get the message "'your account expired or you are not connected to the radar box network" then that means you connection to network might have failed, restart the application and it should try and connect again.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

AirNav Development

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Re: Network Down ?
« Reply #7 on: July 13, 2007, 05:00:55 PM »
The network was down for 1 hour and 13 minutes and is working again.

DaveG

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Re: Network Down ?
« Reply #8 on: July 13, 2007, 05:08:10 PM »
Here is a suggestion:

How about putting on the website or in these forums some where a link to check Network Server Status?  Would help in future....
Cornwall, UK

Roadrunner

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Re: Network Down ?
« Reply #9 on: July 13, 2007, 06:11:18 PM »
Here is a suggestion:

How about putting on the website or in these forums some where a link to check Network Server Status?  Would help in future....

Yes and add all the down times together at the end of the year and give us credit for against next years cost :-)

Allocator

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Re: Network Down ?
« Reply #10 on: July 13, 2007, 06:24:04 PM »
Here is a suggestion:

How about putting on the website or in these forums some where a link to check Network Server Status?  Would help in future....

Yes and add all the down times together at the end of the year and give us credit for against next years cost :-)

Just like you get from your ISP when the network or mail server goes down, or they "loose" your website - NOT.  Dream on!

AirNav Development

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Re: Network Down ?
« Reply #11 on: July 14, 2007, 04:36:14 PM »
AirNav Live Flight Tracker (one of our other applications) average downtime per year is of 5 hours (within the last 4 years).

AirNav RadarBox Network is based on the same architecture so the result will be the same. This means that per year we plan to have the network down for only a few hours (usually for system maintenance).

DaveG

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Re: Network Down ?
« Reply #12 on: July 18, 2007, 01:27:07 PM »
As there is nothing on forums, is it me or is Network down again ?
Date:  18th July 13:25 Zulu
Cornwall, UK

Allocator

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Re: Network Down ?
« Reply #13 on: July 18, 2007, 02:44:57 PM »
As there is nothing on forums, is it me or is Network down again ?
Date:  18th July 13:25 Zulu

Sorry, away from home at the moment, so can't check this.

b744

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Re: Network Down ?
« Reply #14 on: July 18, 2007, 02:47:15 PM »
back online...1445z