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Author Topic: Strange Problem with Firefox, no aircraft visible  (Read 695 times)

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Bernhard

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Strange Problem with Firefox, no aircraft visible
« on: November 18, 2022, 10:17:29 AM »
Hi,
I am having problems with radarbox and firefox (version 107.0 64 Bit) that I am not able to solve. When I go to radarbox.com no aircraft are visible at all. If I click on one of the "most viewed" on top of the page then suddenly all aircraft appear and everything looks normal. Except I can not click on any aircraft to get more info ... hovering the cursor on top of any aircraft highlights it slightly but clicking does not have the effect it used to have. I just reset the preferences but still the same. Filters are not set and also deactivated and I deactivated adblockers. I did not find any setting related to this.
Any idea what to to?
Greetings, Bernhard

Runway 31

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #1 on: November 18, 2022, 10:36:34 AM »
I would think that you will need to contact [email protected] for advice on this one

Alan

Bernhard

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #2 on: November 18, 2022, 01:23:51 PM »
Okay I contacted them!

SASNRW

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #3 on: November 20, 2022, 08:47:22 AM »
Dear Bernhard,
any outcome on this - i have the same issue

q3qeq

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #4 on: November 20, 2022, 12:50:02 PM »
The issue isn't limited to Firefox. Edge also doesn't show any aircraft. However Firefox on Android does. Very confusing, it worked fine a few days ago.

Bernhard

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #5 on: November 20, 2022, 03:51:11 PM »
No answer till now from the support and the problem is consistent on 3 PCs that I tested so far.

Runway 31

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #6 on: November 20, 2022, 06:30:04 PM »
Bernhard, did you get an auto reply to your contact?

I have contacted support and the developers with your query

What is your station number?

Alan
« Last Edit: November 20, 2022, 06:34:51 PM by Runway 31 »

Bernhard

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #7 on: November 20, 2022, 06:41:22 PM »
No reply so far. I do not have a station number, I am just a passive user of radarbox, not feeding aircraft info from an RX into it.

Runway 31

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #8 on: November 20, 2022, 07:03:33 PM »
OK thanks

Alan

Runway 31

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #9 on: November 21, 2022, 06:28:33 PM »
Bernhard, are you still having issues.  I raised it with support after noting stations didnt have any aircraft showing and all appears ok now

Alan

Bernhard

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #10 on: November 21, 2022, 07:41:45 PM »
Hi Alan, yes the problem is unchanged. On 3 different PCs Radarbox is not working and I also heard of other people having the exact same issue. The support has not answered till now.

Runway 31

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #11 on: November 21, 2022, 08:33:48 PM »
Is this issue for Radarbox or individual stations.  Have installed Firefox 72.0.2 64bit on Windows 10 and it appears to be ok for me, see attached

Now updated to same version as you and still ok
« Last Edit: November 21, 2022, 08:50:07 PM by Runway 31 »

Bernhard

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #12 on: November 21, 2022, 09:51:33 PM »
Issue is for Radarbox... not sure what you mean with individual stations... you mean listening to a specific receiver only? I do not do that. Also I tried "Reset Preferences" just to be sure with no effect. See attached how I see it

Runway 31

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #13 on: November 22, 2022, 01:17:24 PM »
I have no idea Bernard why I can use Firefox with no issues and you cant

Can you see aircraft using any other browser?

Alan

Bernhard

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Re: Strange Problem with Firefox, no aircraft visible
« Reply #14 on: November 23, 2022, 08:37:08 AM »
Good idea ... Microsoft Edge actually works without any issues!