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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
(Moderator:
Runway 31
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Can’t connect to airnav server
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Topic: Can’t connect to airnav server (Read 19282 times)
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Runway 31
Moderator
Hero Member
Posts: 33967
Re: Can’t connect to airnav server
«
Reply #30 on:
December 14, 2022, 08:22:06 PM »
Check your spam filter, if nothing there pass me your email address and I will contact thwm
Alan
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Taxom
New Member
Posts: 26
Re: Can’t connect to airnav server
«
Reply #31 on:
December 14, 2022, 11:07:46 PM »
It seems to be started to work.
Nobody answered e -mail.
Still to solve the problem with the log file, well, okay.
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Taxom
New Member
Posts: 26
Re: Can’t connect to airnav server
«
Reply #32 on:
December 15, 2022, 01:20:31 AM »
It has not worked too long
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SebastianB
New Member
Posts: 1
Re: Can’t connect to airnav server
«
Reply #33 on:
December 15, 2022, 08:09:03 AM »
Hi i have the same problem,
as you can see, the system started working at the same time as yours and finished at the same time, I think this is a problem on the server side
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Runway 31
Moderator
Hero Member
Posts: 33967
Re: Can’t connect to airnav server
«
Reply #34 on:
December 15, 2022, 12:21:12 PM »
It is a server issue as previously detailed
Taxom if you PM me your email address I will contact support on your behalf
Alan
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Runway 31
Moderator
Hero Member
Posts: 33967
Re: Can’t connect to airnav server
«
Reply #35 on:
December 15, 2022, 12:40:11 PM »
Looking at other Pi feeders online there seemed to be an issue starting1800 12/12 until 1600 13/12 but they appear to be online with no other issues since. See attached
I know very little about Pi's but did you try a restart to see if that fixed anything
Alan
«
Last Edit: December 15, 2022, 12:45:00 PM by Runway 31
»
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Can’t connect to airnav server
«
Reply #36 on:
December 15, 2022, 04:52:40 PM »
There is a server issue that is being investigated, we have had many emails about this and apologies for the delays responding. The issue hasn't been fully resolved as of yet.
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Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]
ChrisGR
Full Member
Posts: 144
Re: Can’t connect to airnav server
«
Reply #37 on:
December 16, 2022, 02:30:19 AM »
Suddenly I receive yesterday e-mail about my system has stopping to send data. Everything from here seems fine. I open a ticket and have an answer about investigation. After a few hours everything had return to normal. Today again e-mail about same situation. I hope the team solve this problem.
Chris
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Runway 31
Moderator
Hero Member
Posts: 33967
Re: Can’t connect to airnav server
«
Reply #38 on:
December 16, 2022, 01:04:32 PM »
I am sure they are hard at work trying to resolve the issue. I understand that receiving the emails will be annoying when the issue is at their end but hopefully it will be resolved soon
Alan
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ChrisGR
Full Member
Posts: 144
Re: Can’t connect to airnav server
«
Reply #39 on:
December 17, 2022, 12:23:37 PM »
So what next. Opening again a ticket to support ? Still shows me not send data.
From my side everything works fine.
PGANRB100035
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Bill
New Member
Posts: 29
Re: Can’t connect to airnav server
«
Reply #40 on:
December 17, 2022, 12:54:32 PM »
Seems I have the same problem PGANRB100101 (Aberdeen)
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ChrisGR
Full Member
Posts: 144
Re: Can’t connect to airnav server
«
Reply #41 on:
December 17, 2022, 01:45:19 PM »
We are the lucky ones that the system chooses to give us free gift cards for Christmas shopping. :-)
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Bill
New Member
Posts: 29
Re: Can’t connect to airnav server
«
Reply #42 on:
December 17, 2022, 06:14:23 PM »
Should I send a First or Second Class stamp do you think ? :):)
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ChrisGR
Full Member
Posts: 144
Re: Can’t connect to airnav server
«
Reply #43 on:
December 17, 2022, 11:42:42 PM »
First class for brevity of time Bill. About 10 days left.:-)
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Runway 31
Moderator
Hero Member
Posts: 33967
Re: Can’t connect to airnav server
«
Reply #44 on:
December 18, 2022, 10:31:49 AM »
Are you able to see aircraft using the V6 software instead of the web
Alan
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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
(Moderator:
Runway 31
) »
Can’t connect to airnav server