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Author Topic: Can’t connect to airnav server  (Read 1854 times)

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Runway 31

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Re: Can’t connect to airnav server
« Reply #30 on: December 14, 2022, 08:22:06 PM »
Check your spam filter, if nothing there pass me your email address and I will contact thwm

Alan

Taxom

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Re: Can’t connect to airnav server
« Reply #31 on: December 14, 2022, 11:07:46 PM »
It seems to be started to work.
Nobody answered e -mail.
Still to solve the problem with the log file, well, okay.

Taxom

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Re: Can’t connect to airnav server
« Reply #32 on: December 15, 2022, 01:20:31 AM »
It has not worked too long

SebastianB

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Re: Can’t connect to airnav server
« Reply #33 on: December 15, 2022, 08:09:03 AM »
Hi i have the same problem,
as you can see, the system started working at the same time as yours and finished at the same time, I think this is a problem on the server side


Runway 31

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Re: Can’t connect to airnav server
« Reply #34 on: December 15, 2022, 12:21:12 PM »
It is a server issue as previously detailed

Taxom if you PM me your email address I will contact support on your behalf

Alan

Runway 31

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Re: Can’t connect to airnav server
« Reply #35 on: December 15, 2022, 12:40:11 PM »
Looking at other Pi feeders online there seemed to be an issue starting1800 12/12 until 1600 13/12 but they appear to be online with no other issues since. See attached

I  know very little about Pi's but did you try a restart to see if that fixed anything

Alan
« Last Edit: December 15, 2022, 12:45:00 PM by Runway 31 »

AirNav Support

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Re: Can’t connect to airnav server
« Reply #36 on: December 15, 2022, 04:52:40 PM »
There is a server issue that is being investigated, we have had many emails about this and apologies for the delays responding. The issue hasn't been fully resolved as of yet.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

ChrisGR

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Re: Can’t connect to airnav server
« Reply #37 on: December 16, 2022, 02:30:19 AM »
Suddenly I receive yesterday e-mail about my system has stopping to send data. Everything from here seems fine. I open a ticket and have an answer about investigation. After a few hours everything had return to normal. Today again e-mail about same situation. I hope the team solve this problem.
 Chris

Runway 31

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Re: Can’t connect to airnav server
« Reply #38 on: December 16, 2022, 01:04:32 PM »
I am sure they are hard at work trying to resolve the issue.  I understand that receiving the emails will be annoying when the issue is at their end but hopefully it will be resolved soon

Alan

ChrisGR

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Re: Can’t connect to airnav server
« Reply #39 on: December 17, 2022, 12:23:37 PM »
So what next. Opening again a ticket to support ? Still shows me not send data.
From my side everything works fine.
PGANRB100035

Bill

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Re: Can’t connect to airnav server
« Reply #40 on: December 17, 2022, 12:54:32 PM »
Seems I have the same problem PGANRB100101 (Aberdeen)


ChrisGR

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Re: Can’t connect to airnav server
« Reply #41 on: December 17, 2022, 01:45:19 PM »
We are the lucky ones that the system chooses to give us free gift cards for Christmas shopping. :-)

Bill

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Re: Can’t connect to airnav server
« Reply #42 on: December 17, 2022, 06:14:23 PM »
Should I send a First or Second Class stamp do you think ? :):)

ChrisGR

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Re: Can’t connect to airnav server
« Reply #43 on: December 17, 2022, 11:42:42 PM »
First class for brevity of time Bill. About 10 days left.:-)

Runway 31

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Re: Can’t connect to airnav server
« Reply #44 on: December 18, 2022, 10:31:49 AM »
Are you able to see aircraft using the V6 software instead of the web

Alan