AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Can’t connect to airnav server  (Read 1857 times)

0 Members and 1 Guest are viewing this topic.

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32518
Re: Can’t connect to airnav server
« Reply #15 on: December 01, 2022, 10:32:26 AM »
ThE windows software didnt have an issue, only RB so not connected with the issue detailed previously for that website.  I am on V6 at this time with no issues using stick as receiver

Just did my daily update and restarted with no issues.

I use my original Radarbox log in credentials for V6 as those allow you to use the software without connecting to the internet so allows use away from home

Alan
« Last Edit: December 01, 2022, 10:59:41 AM by Runway 31 »

hungryasthesea

  • New Member
  • *
  • Posts: 39
Re: Can’t connect to airnav server
« Reply #16 on: December 02, 2022, 11:51:49 AM »
Alan,

I have exactly the same problem this morning, all working fine until I restarted after doing a database update, now says "Cannot connect to Server". Have rebooted laptop, made sure all windows updates are up to date and still get the message.
Exactly the same problem as Graham.

Will contact support in  a while
Hungryasthesea

GreekSpy2001

  • Hero Member
  • *****
  • Posts: 676
    • Graham's Aircraft Photos
Re: Can’t connect to airnav server
« Reply #17 on: December 02, 2022, 04:26:29 PM »
Had reply back from Support saying that there is currently a server issue.   No further info.   So its a case of waiting for normal service to resume.

HTH

Graham

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32518
Re: Can’t connect to airnav server
« Reply #18 on: December 02, 2022, 06:42:49 PM »
Thanks for the info, not having any issues myself, wonder why it is affecting some but not others

Did you trying your old original log in details?

Alan

GreekSpy2001

  • Hero Member
  • *****
  • Posts: 676
    • Graham's Aircraft Photos
Re: Can’t connect to airnav server
« Reply #19 on: December 02, 2022, 11:58:23 PM »
Back up and running as of 23:56 GMT

Nothing changed on my setup.  So issue must have been resolved

:-)


Graham

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32518
Re: Can’t connect to airnav server
« Reply #20 on: December 03, 2022, 07:47:17 PM »
Good to know

Alan

Taxom

  • New Member
  • *
  • Posts: 26
Re: Can’t connect to airnav server
« Reply #21 on: December 13, 2022, 05:18:52 AM »
I have the same problem. I tried restarting the service and rebooting my Pi. And even re-install not helped.

sorry for the picture but the code does not allow spam filter

scottsome

  • New Member
  • *
  • Posts: 3
Re: Can’t connect to airnav server
« Reply #22 on: December 13, 2022, 10:47:49 AM »
Same with me.  I love how they email me saying my feeder is down when the problem is at their end.

scottsome

  • New Member
  • *
  • Posts: 3
Re: Can’t connect to airnav server
« Reply #23 on: December 13, 2022, 02:01:57 PM »
I raised this with RB Support and they've confirmed a problem at their end.

Taxom

  • New Member
  • *
  • Posts: 26
Re: Can’t connect to airnav server
« Reply #24 on: December 13, 2022, 02:56:44 PM »
Perhaps it works now. I did not do anything.

But the forum does not allow message with a text log
« Last Edit: December 13, 2022, 03:08:55 PM by Taxom »

Taxom

  • New Member
  • *
  • Posts: 26
Re: Can’t connect to airnav server
« Reply #25 on: December 13, 2022, 03:07:12 PM »
It seems I hurried, the feeder really connected and sends packages, but statistics show that there is no data.

Taxom

  • New Member
  • *
  • Posts: 26
Re: Can’t connect to airnav server
« Reply #26 on: December 13, 2022, 03:19:51 PM »
At the same time, the rating page says everything is ok

Taxom

  • New Member
  • *
  • Posts: 26
Re: Can’t connect to airnav server
« Reply #27 on: December 13, 2022, 04:01:10 PM »
Offline again, but Mlat was fixed on the statistics page.

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32518
Re: Can’t connect to airnav server
« Reply #28 on: December 13, 2022, 07:27:49 PM »
Suggest you advise support for assistance

Alan

Taxom

  • New Member
  • *
  • Posts: 26
Re: Can’t connect to airnav server
« Reply #29 on: December 14, 2022, 07:29:33 PM »
Quote
Suggest you advise support for assistance

Support is silent, except for a letter that "ticket has been created" did not hear anything from them.