ACARS problem

[besty]

I have today bought Airnav Acars decoder, I get it working with the radarbox but if I close down Acars and restart it then try to connect in radarbox, I get the message stating that Acars has to be working.
The  box is checked for using the decoder but I can not get it to add to the radarbox listings for Acars. Has anyone else any experience of this problem, any advice would be helpful.

[Allocator]

Don't close down ACARS Decoder and restart it?

Seriously though, sometimes RB is sensitive to the order that thinks are run.  I start RB, start ACARS Decoder, then click the "Connect To ACARS Decoder and it works OK.

[besty]

how do I clear the  list in the radarbox? it works well for a while but i closed it down by mistake restarted then it wouldn't add to my list. only wayto get it todo anything was to close down RB.

[AirNav Support]

What list in the RadarBox?

[besty]

the list for the Acars aircraft. when i've finished with Acars how do i clear this list?
 

[Allocator]

It's only a scrolling list, so there's no need to clear it.

It's not being recorded anywhere in RB, but Decoder itself will produce logs if you want to look at the data later.

[besty]

what's the best frequency to use? don't seem to be getting much at all. could be scanner is too close to the pc, possibly a longer mono cable?

[Allocator]

I tend to use the Internet ACARS servers, but the frequencies for audio input are listed in the help file.

ACARS frequencies in your area

USA / World:
· 131.550 Primary channel worldwide     
 
· 130.025 Secondary channel for USA and Canada     
 
· 129.125 Additional channel for USA & Canada     
 
· 130.450 Additional channel for USA & Canada     
 
· 131.125 Additional channel for USA     
 
· 136.700 Additional channel for USA     
 
· 136.800 Additional channel for USA     
 
 
       
Europe:
· 131.725 Primary channel in Europe     
 
· 131.525 European secondary     
 
· 136.900 European secondary     
 
· 136.925 ARINC European Channel     
 
 
       
Brazil:
· 131.55 Primary channel 
 
 

Other Countries:
· 131.475 Air Canada company channel     
 
· 131.450 Primary channel for Japan     
 
· 136.85 SITA Canadian Frequency       

[nortonbeak]

what's the best frequency to use? don't seem to be getting much at all. could be scanner is too close to the pc, possibly a longer mono cable?

My scanner is only a foot or so from the PC. The antenna (discone), however, is on the chimney stack.

Using 131.725 in UK I get a very good rate of messages. On average, about one every 20 secs. Much higher in the morning, lower in the evening.

[CanadaKen]

Just a note re 131.475....It doesn't seem to be an Air Canada company channel
anymore. 131.475 seems to be wide open for all carriers.

CK