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Author Topic: Real-Time Network Not connected  (Read 1220 times)

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PGANRB113875

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Re: Real-Time Network Not connected
« Reply #15 on: December 29, 2020, 10:39:35 AM »
Hi Alan,

I have tried all of that, I have sent Airnav an email asking them if they can shed any light on the proble.

Many thanks for Your help.

I will keep You up to date as to what they say ( if they reply ).
Cheers

Neil.

Runway 31

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Re: Real-Time Network Not connected
« Reply #16 on: December 29, 2020, 11:03:40 AM »
All I know is that you are not sending any data, see the attached.  Does your antenna have a clear view of the sky

Are you seeing aircraft in My flights on the v6 software?

Alan
« Last Edit: December 29, 2020, 11:05:12 AM by Runway 31 »

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #17 on: December 29, 2020, 11:09:51 AM »
Hi Buddy,

Yep I am seeing aircraft in "My Flights"


Neil.

Runway 31

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Re: Real-Time Network Not connected
« Reply #18 on: December 29, 2020, 11:13:21 AM »
Well as you can see from the screen shot nothing is going out, firewall issue maybe?

Are you getting a good range, your location should give you good coverage, can you give a screen shot?

Alan
« Last Edit: December 29, 2020, 11:15:49 AM by Runway 31 »

Runway 31

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Re: Real-Time Network Not connected
« Reply #19 on: December 29, 2020, 11:42:43 AM »
Neil

As you have updated to the V6 softwae are you able to download Database Updates and are photos showing for the aircraft you are picking up/

Alan

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #20 on: December 29, 2020, 11:45:51 AM »
Hui Buddy,
At the risk of sounding very stupid, do You think this is a subscription issue ?. Everytime I click on Realtime I get the warning saying " Your account expired or You are not subscribed to Radar box "............ the reason this has thrown Me completely is because online I was upgraded from Basic to Business because I was classed as a "Feeder" to the network.

I assume I still need a Monthly/Yearly subscription ???.
Cheers

Neil.

Runway 31

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Re: Real-Time Network Not connected
« Reply #21 on: December 29, 2020, 12:26:11 PM »
It could well be that as the RB24 and the Network subs are two different things.  Usually your RB24 subscription doesnt go to Business until you send data and going from your screen shot you dont seem to be sending data

Some RB24 feeders have detailed that they are getting the network on the V6 software so I dont know if it is related to no data being sent

Alan

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #22 on: December 29, 2020, 12:28:54 PM »
Cheers Alan,
I wonder why they upgraded Me from Basic to Business then as a " Feeder ".
Very Curious.
Neil.

Runway 31

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Re: Real-Time Network Not connected
« Reply #23 on: December 29, 2020, 12:50:01 PM »
I have no idea Neil

Alan

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #24 on: December 29, 2020, 12:52:07 PM »
Well I will wait until I get a reply from them, Tomorrow hopefully, to see what they say and see if they can shed any light on the situation.

Many thanks for Your help and advice Alan,

Cheers

Neil.

Runway 31

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Re: Real-Time Network Not connected
« Reply #25 on: December 29, 2020, 12:58:00 PM »
Sorry i couldnt help but at least you are able to see aircraft on MyFlights so you can see what you are picking up even if you are not sharing them

Alan

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #26 on: December 29, 2020, 01:28:06 PM »
Hi Alan,
Good news, I just had a reply to My email saying that they have activated the Network for Me....... everything is now working well.
Cheers

Neil.

Runway 31

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Re: Real-Time Network Not connected
« Reply #27 on: December 29, 2020, 02:16:09 PM »
Good news indeed, maybe we shall see your feed on RB some day ;-))

Alan

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #28 on: December 29, 2020, 02:17:51 PM »
Yes Hopefully Alan, Somewhat Ironically I have had to switch it off as I am off out......will be back online later though.
Cheers

Neil.

PGANRB113875

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Re: Real-Time Network Not connected
« Reply #29 on: December 30, 2020, 06:13:15 PM »
Hi Alan,
May I pick Your Brains please.

From one of Your previous posts You told Me to download the software version ANRB 60002 set up ........ I see on the Airnav Radar box website there is a ANRD60003 set up file.
Would I be better to upgrade it to 60003 set up ?.
Cheers

Neil.