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Author Topic: Issues Re-Installing  (Read 1131 times)

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Runway 31

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Re: Issues Re-Installing
« Reply #15 on: September 23, 2020, 05:28:09 PM »
I am out of ideas Chris, no idea why it was working previously and not now.  Suggest you contact [email protected] who may be able to assist

Alan

chrischelt

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Re: Issues Re-Installing
« Reply #16 on: September 23, 2020, 05:54:35 PM »
That’s okay Alan. Thank you for helping anyway it’s much appreciated. I have emailed support so hopefully can get sorted.

Runway 31

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Re: Issues Re-Installing
« Reply #17 on: September 23, 2020, 06:05:04 PM »
Let me know how it goes

Alan

chrischelt

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Re: Issues Re-Installing
« Reply #18 on: September 23, 2020, 08:31:40 PM »
I decided to try installing it on my tablet and the same things happened so I am at a loss what to do.

I'm waiting for support to get back.

Runway 31

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Re: Issues Re-Installing
« Reply #19 on: September 23, 2020, 08:45:09 PM »
Maybe as I suggested the dongle has went duff

Alan

chrischelt

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Re: Issues Re-Installing
« Reply #20 on: September 23, 2020, 08:57:25 PM »
Possibly but all I did was format the pc due to it crashing after a recent Windows update 🙁

chrischelt

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Re: Issues Re-Installing
« Reply #21 on: September 24, 2020, 02:24:20 PM »
Hi,

I am so far managing (touch wood) to get this sorted but want to clarify what I should change the drive to on Zadig?

I have managed to get the RTL2838UHIDIR to show when selecting list all. It is showing on the left box RTL2838UUSB (v64.1.304.2009) > WinUSB (v6.1.7600.16385) and the button says replace driver.

Is this the correct thing to do?

How I managed to get this far is rather than formatting using the Windows recovery but remove everything option I downloaded the Windows media creation tool and put a brand new fresh Windows 10 on the PC and it seems to have worked so far.

chrischelt

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Re: Issues Re-Installing
« Reply #22 on: September 24, 2020, 03:40:19 PM »
I did this and it is now all working :)

I am so glad I managed to get there in the end. I have the data sharing once again :)

Runway 31

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Re: Issues Re-Installing
« Reply #23 on: September 24, 2020, 07:28:00 PM »
Great Chris, wonder why the dongle didnt show originally

Alan

chrischelt

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Re: Issues Re-Installing
« Reply #24 on: September 24, 2020, 08:08:58 PM »
I have no idea. It's also weird how when doing the fresh install which was supposed to remove everything didn't and only using the media creation tool truly reset everything.



Runway 31

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Re: Issues Re-Installing
« Reply #25 on: September 24, 2020, 08:53:07 PM »
the wonders of computers but you got there in the end

Alan

chrischelt

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Re: Issues Re-Installing
« Reply #26 on: September 24, 2020, 09:27:17 PM »
Thanks for your help Alan 😁