anything
AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Radarbox Timeout Message  (Read 160 times)

0 Members and 1 Guest are viewing this topic.

Arie Spaan

  • New Member
  • *
  • Posts: 7
Radarbox Timeout Message
« on: May 26, 2020, 01:59:27 PM »
Hallo,

I see after some minutes (15 min for example) that i get the message:
Timeout
What can i do, to do not get these time-out message in the future, so that i can view radarbox screens permanent in viewing?

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 29041
Re: Radarbox Timeout Message
« Reply #1 on: May 26, 2020, 03:51:08 PM »
Log in to Radarbox

Alan

Arie Spaan

  • New Member
  • *
  • Posts: 7
Re: Radarbox Timeout Message
« Reply #2 on: May 26, 2020, 04:19:09 PM »
Sorry, I do not know what you mean
When i log in to radarbox, i get that time-out message after some 15 minutes.
That is what i mean

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 29041
Re: Radarbox Timeout Message
« Reply #3 on: May 26, 2020, 05:06:15 PM »
If you log in using your email and password you should not get kicked out.  In your profile/Account Details you should show current plan as Business, is that the case, If so contact support and ask for assistance.

If you don't show Business is your account linked to the receiver, again if not contact support and ask them to link your account to your receiver

Alan