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Author Topic: Data update??  (Read 562 times)

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Bob SEN

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Data update??
« on: May 26, 2020, 09:26:21 AM »
Hi guy's... just tried to update my laptop & was greeted with this....have I missed summat?

09:20:20: Update Started.
09:20:20: Checking Server for Updates.
09:20:20: Invalid Data Received from Server. Update Aborted.

Cheers

Bob.
1/2 a mile South of EGMC/SEN

MY PHOTO'S http://www.flickr.com/photos/[email protected]/

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Runway 31

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Re: Data update??
« Reply #1 on: May 26, 2020, 10:11:53 AM »
I advised Airnav it was down last night

Alan

Bob SEN

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Re: Data update??
« Reply #2 on: May 26, 2020, 10:26:53 AM »
Cheers Alan.
1/2 a mile South of EGMC/SEN

MY PHOTO'S http://www.flickr.com/photos/[email protected]/

.

Gaz1969uk

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Re: Data update??
« Reply #3 on: May 26, 2020, 11:49:47 AM »
This is happening to me too, tried yesterday evening and today, still no updates same response as others..is it a server issue or my fault?
If it is the server whens it likely to be sorted?
thanks Gary
« Last Edit: May 26, 2020, 12:54:28 PM by Gaz1969uk »

Runway 31

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Re: Data update??
« Reply #4 on: May 26, 2020, 01:03:02 PM »
No idea, why not contact [email protected] and see.  So far only myself has been in contact

Populate is still working, if I add a new tie up to the database and click on the unknown on the grid, it updates nearly instantly

Alan
« Last Edit: May 26, 2020, 01:08:57 PM by Runway 31 »

Gaz1969uk

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Re: Data update??
« Reply #5 on: May 26, 2020, 01:06:17 PM »
I have been in touch about the problem yesterday...nobody has come back and said server issue yet...still in contact...

Runway 31

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Re: Data update??
« Reply #6 on: May 26, 2020, 01:09:53 PM »
Take it from me that its an issue with the link to the server for the update.  Did you get an auto response in reply to your email?

Alan
« Last Edit: May 26, 2020, 01:11:37 PM by Runway 31 »

Gaz1969uk

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Re: Data update??
« Reply #7 on: May 26, 2020, 01:11:05 PM »
So if it is the link how do we or i rectify it? has this been an issue before?
thanks

Runway 31

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Re: Data update??
« Reply #8 on: May 26, 2020, 01:12:48 PM »
Nothing you can do, you need to wait on it getting repaired at the server end

Did you get an auto response from your email to support

Alan

Gaz1969uk

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Re: Data update??
« Reply #9 on: May 26, 2020, 01:24:30 PM »
Alan

No mate 3 reply's asking me to try firewall etc..done everything it just doesn't work.

Thanks Gary

Runway 31

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Re: Data update??
« Reply #10 on: May 26, 2020, 01:51:53 PM »
Well they are aware of the issue and will get it back up as soon as they can

Alan

Gaz1969uk

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Re: Data update??
« Reply #11 on: May 26, 2020, 01:57:16 PM »
Thanks, just had email saying they are investigating today.

Thanks Gary

Runway 31

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Re: Data update??
« Reply #12 on: May 26, 2020, 09:13:42 PM »
The updater is working again

Alan