anything
AirNav RadarBox
Welcome, Guest. Please login or register.
Did you miss your activation email?

Login with username, password and session length
 


Author Topic: Flightstick Not Working on Radarbox V 6.02.003 - HELP!  (Read 5454 times)

0 Members and 1 Guest are viewing this topic.

wxwarn

  • Jr. Member
  • **
  • Posts: 58
Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« on: June 16, 2019, 04:25:29 PM »
I installed the flightstick drivers, plugged in the stick, fired up my Radarbox V 6.02.003 app but the it does not detect the hardware. I rebooted and did the process again but no hardware detected. I DO have the older Radarbox, black box, and it works fine, Can anyone help!

Thanks

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32380
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #1 on: June 16, 2019, 04:46:34 PM »
Try installing the Zadig drivers https://zadig.akeo.ie/

Alan

wxwarn

  • Jr. Member
  • **
  • Posts: 58
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #2 on: June 16, 2019, 05:26:39 PM »
Thanks - tried loading drivers but no-go. RB 6 did not detect any hardware. HOPEFULLY AIRNAV SUPPORT CAN JUMP IN.

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32380
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #3 on: June 16, 2019, 05:30:57 PM »
Did you see the stick on Zadig. 

Do you see the stick in Windows Control Panel/Devices and Printers/Unspecified as RTL2838UHIDIR

Only other thing I can suggest is to try running as Administrator

Support will not see the thread, email them

Alan
« Last Edit: June 16, 2019, 06:02:27 PM by Runway 31 »

abcd567

  • Hero Member
  • *****
  • Posts: 687
  • CYYZ - Toronto
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #4 on: June 17, 2019, 11:32:23 PM »
(1) Which version of Windows are you using, 7 or 8 or 10?

(2) Please see this thread which describes step by step method to properly install driver Zadig.

Is My DVB-T RTL SDR Dongle Healthy?
« Last Edit: June 17, 2019, 11:34:15 PM by abcd567 »

wxwarn

  • Jr. Member
  • **
  • Posts: 58
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #5 on: June 18, 2019, 02:12:04 PM »
I am using Windows 10-Pro. Will try your steps - thanks!

wxwarn

  • Jr. Member
  • **
  • Posts: 58
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #6 on: June 18, 2019, 05:27:42 PM »
I tried the Zadig driver process but that still did not work. Thanks for the help but will probably have to return the flightstick for a refund since Airnav Support has not gotten back with me on my latest email requests to them!

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32380
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #7 on: June 18, 2019, 06:04:02 PM »
Give me the ticket ID of the automatic responses and I will get them to contact you, also please pass me your email address to allow them to reply to you

Alan

wxwarn

  • Jr. Member
  • **
  • Posts: 58
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #8 on: June 18, 2019, 06:15:56 PM »
Thanks but decided to return to amazon for a full refund - will post a comment for users NOT to buy flightstick since Airnav does not have quality software that works.

Thanks

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32380
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #9 on: June 18, 2019, 06:30:29 PM »
Deleted your last meassage on a new thread, dont start a new thread every time use exiasting threads

Alan

wiedehopf

  • Jr. Member
  • **
  • Posts: 66
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #10 on: June 18, 2019, 06:30:47 PM »
You can use it with different software.

Quite a few possibilities.

Michel

  • Hero Member
  • *****
  • Posts: 1245
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #11 on: June 18, 2019, 06:34:42 PM »
Mine didn't work either the first time using it, and couldn't figure out what the problem was. What I did was de-install the flightstick, and re-install it again. Don't know what, but apparently something went wrong when installing the stick the first time.

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32380
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #12 on: June 18, 2019, 06:48:06 PM »
Support advise they have not received any emails from you as indicated by you not being able to produce ticket ID's

If you could provide your email they can contact you

Alan
« Last Edit: June 18, 2019, 07:21:42 PM by Runway 31 »

wxwarn

  • Jr. Member
  • **
  • Posts: 58
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #13 on: June 18, 2019, 07:23:21 PM »
I replied using my new email address. Support did reply to new email once but after I asked them multiple questions, I have not receive any replies from them. I am sorry but I should not have to work so hard to get a product to work! Airnav should have an out-of-the-box solution without all these hoops and others trying to help.

Runway 31

  • Moderator
  • Hero Member
  • *****
  • Posts: 32380
Re: Flightstick Not Working on Radarbox V 6.02.003 - HELP!
« Reply #14 on: June 18, 2019, 07:36:05 PM »
It does work out of the box for the vast majority of users without any issues.  Give me your ticket ID and I will have them contact you.  I would suggest that they have not received your follow up email.

Alan
« Last Edit: June 18, 2019, 07:40:08 PM by Runway 31 »