Ok, I was able to set the location manually, but the software startup is still a problem. I literally left it for about an hour and it did not start at all until I unplugged the Radarbox. The blue flashing (once per second) light is on when the program is on once I reconnect the radarbox.
Upon exiting the program, I tried your suggestion and the problem remains the same. It doesn't close off until I unplug the unit again.