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AirNav Systems Forum
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AirNav ShipTrax
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AirNav ShipTrax Discussion
(Moderator:
Runway 31
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Ships photo - stopped working
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Topic: Ships photo - stopped working (Read 35211 times)
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tarbat
ShipTrax Beta Testers
Hero Member
Posts: 4219
Ships photo - stopped working
«
on:
February 09, 2012, 11:56:31 AM »
Looks like the download of ships photos has stopped working. I haven't had any new photos since last week. Can support look into this please.
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Ships photo - stopped working
«
Reply #1 on:
February 09, 2012, 01:51:35 PM »
We will take a look.
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Contact Customer/Technical support via:
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Peter
Full Member
Posts: 103
Re: Ships photo - stopped working
«
Reply #2 on:
February 09, 2012, 02:30:17 PM »
Mine is exactly the same, no pictures seen since installation a week ago, and no additions to the initial 121 pix in the PhotoShip folder in Data.
Peter
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tarbat
ShipTrax Beta Testers
Hero Member
Posts: 4219
Re: Ships photo - stopped working
«
Reply #3 on:
February 11, 2012, 07:48:11 AM »
Quote from: AirNav Support on February 09, 2012, 01:51:35 PM
We will take a look.
Any update? Still no photos, and with Shiptrax now officially launched, this needs to be fixed promptly.
EDIT: I've checked my PhotoShip folder, and the last photo was downloaded on 12th January.
«
Last Edit: February 11, 2012, 10:48:08 AM by tarbat
»
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Lou
Jr. Member
Posts: 87
Re: Ships photo - stopped working
«
Reply #4 on:
February 11, 2012, 04:03:32 PM »
Me to no additional photo`s downloaded since installation
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AirNav Development
AirNav Systems
Hero Member
Posts: 2545
Re: Ships photo - stopped working
«
Reply #5 on:
February 11, 2012, 04:09:41 PM »
Lou we've sent you a PM.
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Contact Customer/Technical support via:
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markwolfe
New Member
Posts: 6
Re: Ships photo - stopped working
«
Reply #6 on:
February 12, 2012, 01:51:57 PM »
I have just received my Ship Trax to accompany my Radarbox and have the same problem is not receving any ship photographs. Is there as fix?
Seems just shy of £500 and it should work out of the box!!
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Ships photo - stopped working
«
Reply #7 on:
February 12, 2012, 02:03:52 PM »
The photos come from our server and we have had a few glitches over the weekend, we will get this back up as soon as possible. Please accept our apologies.
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AirNav Development
AirNav Systems
Hero Member
Posts: 2545
Re: Ships photo - stopped working
«
Reply #8 on:
February 12, 2012, 05:44:40 PM »
We are working on this as we type this message. Stby for further news.
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Contact Customer/Technical support via:
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Lou
Jr. Member
Posts: 87
Re: Ships photo - stopped working
«
Reply #9 on:
February 12, 2012, 09:07:02 PM »
Shiptrax has just gone through the motions of downloading photo`s no new photo`s have appeared however
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AirNav Development
AirNav Systems
Hero Member
Posts: 2545
Re: Ships photo - stopped working
«
Reply #10 on:
February 12, 2012, 11:30:52 PM »
Should be fully corrected now.
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Contact Customer/Technical support via:
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tarbat
ShipTrax Beta Testers
Hero Member
Posts: 4219
Re: Ships photo - stopped working
«
Reply #11 on:
February 13, 2012, 08:22:48 AM »
Confirmed. Ship photos are now downloading correctly.
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jfnleal
New Member
Posts: 11
Re: Ships photo - stopped working
«
Reply #12 on:
April 06, 2013, 10:44:42 AM »
Hello,
No photos in Shiptrax. Any idea what is happening?
thks
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AirNav Development
AirNav Systems
Hero Member
Posts: 2545
Re: Ships photo - stopped working
«
Reply #13 on:
April 07, 2013, 01:39:21 AM »
Should be OK now. Pls confirm.
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Ships photo - stopped working