no networking after renewing subscriptions

[dmu158]

Hi
I have just renewed mu subscriptions for a year & had confirmation from 'air nav' about it but I still carn't do any networking (the icon is red)
I have unplugged & reconnected the radar box & also turned off my computer & re started but it still will not do 'networking'
does it take a few hours to take effect as I have only renewed less than an hour ago
Many thanks

[Runway 31]

Would suggest you contact support direct [email protected]

Alan

[AirNav Support]

Contact us or send us a PM with your RB login details and we will take a look.