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Author Topic: problem starting radarbox 3d with windows 7 ref unique user id exceeded  (Read 2397 times)

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EIME2

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Afternoon all

The problem started when i changed o/s a  few weeks ago from xp to windows 7 the air nav 3d will turn on but i can not get on to the network the msg that keeps coming up on the bar below the screen is unique user id exceeded any kind soul got a fix for this the box was bought second hand and was working fine on xp but not on win 7 MTIA

EIME2

RodBearden

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Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
« Reply #1 on: October 12, 2011, 01:53:18 PM »
Hi EIME2 and welcome to the forum

You prpbably need to contact Support on [email protected] with your RdarBox number (found underneath the box).

They will probably need to set up your box because the new O/S may mislead their servers into thinking that you've installed it on another computer. Should be quick and easy (famous last words!)

Rod
Rod

EIME2

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Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
« Reply #2 on: October 12, 2011, 01:58:32 PM »
Thanks Rod for the quick response to my question and for the welcome i will give them a shout now

EIME2/Mick 

AirNav Support

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Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
« Reply #3 on: October 12, 2011, 02:16:40 PM »
Should be reset now for you.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

EIME2

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Re: problem starting radarbox 3d with windows 7 ref unique user id exceeded
« Reply #4 on: October 12, 2011, 03:16:56 PM »
Thanks guys thats sorted now fantastic back up and running

Mick