Installed new version 2.0 and still no My Log

[SteveB]

Installed new version 2.0 and still no My Log
Made sure Airnav was not blocked by my firewall....still nothing showing in My Log?

[mt007]

Steve,
i have the same problem, but i have do this to resolv it.

I have uninstall all RB versions, and erased all files, then again make new donwload of version 2.0 and intall.

Dont forget make backups og mylog and navdata.
Now everything work, except screenshot ftp.

Regards.

[SteveB]

Thanks MT...but we should not have to do this.....a new install should not have these problems......I dont want to have to go around deleting and re-installing.....AirNav guys can you sort this out please

[f6gsg]

hi all,
Same problem ... no log.
i try to delete and re-install .. no success !!!

Configuration: Windows Vista Pro (if it's can help)

An idea ?

Regards,
Patrick

[AirNav Support]

Hi SteveB,

A new full install does NOT have these issues. I assume you tried the upgrade and something went wrong.

As mt007 says, backup your MyLog and Navdata (if you need too). Uinstall and clean the directory and and install again and drop the backed up files back in and run.

If that does not work then you may have done some changes to MyLog or Navdata which have corrupted them and will need to start a fresh.

[SteveB]

Thanks....un-installed and did a full re-install looks like thats worked.....just a qucik question are the network flights run through your servers?......reason i ask about 30 mins ago mine was showing a 1000 flights...now only 465

[f6gsg]

Thanks,

i must un-install with windows function .. re-install and now it's OK.
only one problem ... no flight via network ??? but perhaps it's the
windows firewall.

Patrick

[AirNav Support]

Network was down for 15 -20 mins earlier. Its now back. If you still can't connect check your firewall as its a new version.

[Protzenalp]

I have tried everything that has been posted here and I have not been able to salvage Mylog file. Pity, but that's the way it is I guess.

With my old file I get nothing showing in Mylog: neither old flights or new ones.


:(

[DaveR]

I had the same problem but thanks to info on another post managed to solve it. Are you using Vista? If so uninstall RB and do a full install to a directory not under Program Files such as c:/AirNav.

This worked for me and I think the problem is with the way Vista uses something called "Virtual Store" rather than with AirNav.