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Author Topic: Question / Advice  (Read 2729 times)

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Paulc

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Question / Advice
« on: February 19, 2015, 06:14:06 PM »
Hi,

Just got a replacement laptop (before old one gives up) and am downloading the ANRB50072 from support page (cd gone awol)
Will the box just work without me doing anything more?   
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Runway 31

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Re: Question / Advice
« Reply #1 on: February 19, 2015, 06:15:15 PM »
What version of Windows is on the laptop?  I would imagine that you will have Windows 8, if so you will need the Windows 8 drivers off the support page and install them as well.

You will also need your ID and password to sign on before you can start up.

Alan
« Last Edit: February 19, 2015, 06:46:38 PM by Runway 31 »
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Paulc

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Re: Question / Advice
« Reply #2 on: February 19, 2015, 07:35:09 PM »
thanks alan - how can i get password reset ? i have my username ok but not idea what the password would be
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Runway 31

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Re: Question / Advice
« Reply #3 on: February 19, 2015, 07:56:26 PM »
Contact support at [email protected] with your request giving your box PGNRB number which should be on the label on the back of the box.

Alan
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