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Author Topic: Question regarding updates  (Read 4950 times)

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Glimmstengel

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Question regarding updates
« on: December 08, 2013, 01:13:12 PM »
When updating all records I get the message "Invalid data received from Server" since a few days.
I ust want to ask if your Server is down or I have another Problem?

jim_stockwell

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Re: Question regarding updates
« Reply #1 on: December 08, 2013, 02:56:57 PM »
I have just tried to update the database at 1455 London time and get the same message

Jim

AirNav Support

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Re: Question regarding updates
« Reply #2 on: December 08, 2013, 03:12:43 PM »
We will investigate this.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Runway 31

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Re: Question regarding updates
« Reply #3 on: December 08, 2013, 03:26:41 PM »
There has been a  problem with the updater software on the server for a few days.  It is being worked on.

Alan

jim_stockwell

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Re: Question regarding updates
« Reply #4 on: December 10, 2013, 05:47:35 PM »
Hi Support
I have just tried to update again this evening (1746 London time). Still get the same message.
Jim

Runway 31

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Re: Question regarding updates
« Reply #5 on: December 10, 2013, 05:49:35 PM »
Its still not working.  I will advise when it is.

Alan

Runway 31

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Re: Question regarding updates
« Reply #6 on: December 11, 2013, 08:58:30 AM »
The updater software on the server has been repaired and Navdata updates are now working again

Alan

MIKE.UTD

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Re: Question regarding updates
« Reply #7 on: December 11, 2013, 12:24:07 PM »
Hi,
May seem a daft question but I have not updated to the updated beta program so am I still getting updates ??
Obviously the old download way has now gone.
Thanks
Mike.

Runway 31

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Re: Question regarding updates
« Reply #8 on: December 11, 2013, 12:36:18 PM »
Mike,

The only way you will get database updates for the old software is either by clicking on unknown aircraft or via populate in mylog or even by manually updating.

Alan

Runway 31

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Re: Question regarding updates
« Reply #9 on: December 16, 2013, 10:12:39 AM »
The server updater software is playing up again. Error message being given, Airnav advised.

Runway 31

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Re: Question regarding updates
« Reply #10 on: December 20, 2013, 09:11:35 AM »
Please note the Navdata update function has now been restored

Alan

Glimmstengel

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Re: Question regarding updates
« Reply #11 on: December 20, 2013, 10:30:27 AM »
Thanks Alan!

Christian