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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
(Moderator:
Runway 31
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Network
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Topic: Network (Read 3717 times)
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Runway 31
Moderator
Hero Member
Posts: 34074
Network
«
on:
June 16, 2012, 07:02:18 PM »
Whats up with the network support, its been down for some time now, 3 or 4 hours and nothing from you
Alan
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Network
«
Reply #1 on:
June 16, 2012, 10:45:19 PM »
Our monitoring systems didn't catch anything longer than a 5 minute down time and we have sites in across the world checking the network every minute.
We will investigate this further though as you have mentioned it on the forum and another user however no one raised it direct to support (we usually get a tickets when the server goes down)
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Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]
Runway 31
Moderator
Hero Member
Posts: 34074
Re: Network
«
Reply #2 on:
June 17, 2012, 08:39:46 AM »
As the ntework is back up and running I presume you have sorted things out.
Alan
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paulmarcfineman
Jr. Member
Posts: 85
Re: Network
«
Reply #3 on:
June 26, 2012, 05:00:22 PM »
Is the network down no alerts since 1.00pm in the uk
Paul
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Runway 31
Moderator
Hero Member
Posts: 34074
Re: Network
«
Reply #4 on:
June 26, 2012, 05:37:00 PM »
Network working fine
Alan
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AirNav Development
AirNav Systems
Hero Member
Posts: 2545
Re: Network
«
Reply #5 on:
June 26, 2012, 10:26:43 PM »
Network is and has been up and running.
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Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]
Fireblade23
New Member
Posts: 8
Re: Network
«
Reply #6 on:
June 27, 2012, 11:38:09 PM »
Hi there im new to airnav radarbox. i bought it from ebay and have 3d software disc too which says i have no free time subscription thing. Also how do i share via the network.?
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RodBearden
Hero Member
Posts: 9193
Re: Network
«
Reply #7 on:
June 28, 2012, 12:17:49 AM »
Hi Fireblade23
The network is only available free for the first year after a new RadarBox is bought. If you want to subscribe to the network (live or 5-minutes delayed) you need to order it from AirNav here:
http://www.airnavsystems.com/RadarBox/order.html
You don't need to do anything to share your data on the network - sharing is turned on by default, so as long as you are connected to the Internet, you are sharing..
Rod
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Rod
Fireblade23
New Member
Posts: 8
Re: Network
«
Reply #8 on:
June 28, 2012, 12:20:04 AM »
thanks mate. will sort it now if i can, cheers for fast reply.
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Network