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Author Topic: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?  (Read 3020 times)

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Silver Doctor

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Hi, the USB port on my Airnav Radarbox came loose when the USB cable was disconnected from it. The connector is no longer visible at the side of the unit and seems to have fallen into the unit! I have the unit approx 10 months. Where do I send it to be repaired and approx. how long will it take? I am located in Southern Ireland. I use it a lot and hate to think I'm going to be without it for long!!!! Can anyone please advise??? Appreciate anyones help!
Is it a bird, is it a plane...nooooo its the silver doctor!

Allocator

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Re: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?
« Reply #1 on: March 28, 2010, 05:21:35 PM »
Contact Support at [email protected] for instructions.

Silver Doctor

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Re: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?
« Reply #2 on: March 28, 2010, 05:24:49 PM »
Thank you...I've submitted a request to support. Do you know approx how long it takes to get a unit repaired and returned? I'm hoping I won't be without it for too long!!!! Thanks again......
Is it a bird, is it a plane...nooooo its the silver doctor!

AirNav Support

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Re: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?
« Reply #3 on: March 28, 2010, 05:30:15 PM »
If our repair centre has parts instock it usually takes a few days for the repair to take place. So you shouldn't be without it for too long.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Silver Doctor

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Re: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?
« Reply #4 on: March 28, 2010, 05:34:32 PM »
Great!!! Thanks....I take it I will receive an address of where to send the unit to be repaired via e-mail? I'm in southern Ireland.
Is it a bird, is it a plane...nooooo its the silver doctor!

AirNav Support

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Re: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?
« Reply #5 on: March 28, 2010, 05:35:31 PM »
Yes your ticket has been replied too.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Silver Doctor

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Re: HELP!!!- Best/Fastest way to get my Airnav Radar Box repaired?
« Reply #6 on: March 28, 2010, 05:39:02 PM »
Thank you!!! Now thats what I call support! And on a weekend too! Hats off to Airnav!!!!
Is it a bird, is it a plane...nooooo its the silver doctor!