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Author Topic: RADAR BOX SERIAL NUMBER  (Read 3737 times)

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Horsham Spotter

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RADAR BOX SERIAL NUMBER
« on: October 07, 2009, 04:36:47 PM »
I have tried to pay(payment taken) for the real time network subscription but the serial numbers have become unreadable over time on the back of the box.
I have the set up disk which has the original user name and password on it. I have tried to use the old user name ie:PGANRBetc is that correct or incorrect.
When I go into the radar box network in v3.06 I have a massage at the top saying that I can update to real time. Also still on 30 second update. Hope this is enough info for one of you computer wizzards to help me if possible. Also I have emailed Air Nav this morning but still waiting for a reply.
Thank you in advance Steve.
3.1nm miles south of EGKK westerly App & Dep.

RodBearden

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Re: RADAR BOX SERIAL NUMBER
« Reply #1 on: October 07, 2009, 04:43:44 PM »
Steve - if you've emailed Support, do check your spam folder - they're normally pretty quick in responding.

Rod
Rod

AirNav Support

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Re: RADAR BOX SERIAL NUMBER
« Reply #2 on: October 07, 2009, 04:45:00 PM »
PM your ticket number and we will check whats happening.
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