Author Topic: Lost CD (Read 2985 times)

johnnyB · « **on:** October 03, 2009, 12:24:44 PM »

I have lost my radarbox CD and with it my username and password which is on the CD cover. I have received my passwod and i am using my email address to gain access to the radarbox hardware which is working fine but i can not connect to the network.

I have emailed support and they told me i should be using my PG code to log in to gain access to the network which i assume is my username that was on my CD cover. I have replied asking for my PG code but i havnt got an answer yet and i want to track my parents flight home today.

Is there a away to get your PG code from the serial number of the radarbox or are they linked at all?

Jeremy · « **Reply #1 on:** October 03, 2009, 12:48:20 PM »

My is PGANRBxxxxxx where x is the serial number.
J.

RodBearden · « **Reply #2 on:** October 03, 2009, 01:09:39 PM »

The serial number is the one printed on the sticker on the bottom of the RadarBox.

Mine says ANRBnnnnnn, so if you put PG in front of that, it should work.

Rod

AirNav Support · « **Reply #3 on:** October 03, 2009, 01:50:28 PM »

Send us your serial and we will give you the codes.

johnnyB · « **Reply #4 on:** October 03, 2009, 02:00:52 PM »

I send you on the serial number early this mourning but i just send it again a minute ago.

Thanks

AirNav Support · « **Reply #5 on:** October 03, 2009, 02:04:01 PM »

Yes, you have been replied too as well :)

johnnyB · « **Reply #6 on:** October 03, 2009, 02:06:34 PM »

Now thats service!

Codes recieved and working perfectly.

Many thanks for all the replies

Author Topic: Lost CD (Read 2985 times)

johnnyB

Lost CD

Jeremy

Re: Lost CD

RodBearden

Re: Lost CD

AirNav Support

Re: Lost CD

johnnyB

Re: Lost CD

AirNav Support

Re: Lost CD

johnnyB

Re: Lost CD