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Author Topic: I have lost my RB software  (Read 3105 times)

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Santi

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I have lost my RB software
« on: September 28, 2009, 08:50:11 AM »
Just after reinstalling XP OS, I am unable to reinstall the RB software because I have lost my RB cd and documentation.
I have sent a message to AN support, but if anyone of you knows an immediate way to download the software, it will be a less time spending procedure.
Thanks in advance

AirNav Support

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Re: I have lost my RB software
« Reply #1 on: September 28, 2009, 08:52:03 AM »
Go to the RadarBox Support page and the download is there.

http://www.airnavsystems.com/RadarBox/support.html
« Last Edit: September 28, 2009, 08:53:46 AM by AirNav Support »
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Santi

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Re: I have lost my RB software
« Reply #2 on: September 28, 2009, 09:54:35 AM »
Thank you.
I have downloaded the software but, since my email address is not recognized in AN database (I don´t know why), I cannot retrieve my reg. codes.
Any help for this?

AirNav Support

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Re: I have lost my RB software
« Reply #3 on: September 28, 2009, 09:56:08 AM »
Send support an email with your RB serial and they will get back to you with your codes.
Contact Customer/Technical support via:
http://www.airnavsystems.com/contact.html
[email protected]

Santi

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Re: I have lost my RB software
« Reply #4 on: September 28, 2009, 11:10:59 AM »
It is going to be a difficult task because the sticker on my RB is almost erased.
I have sent to AN support some details from Plimus receipt for my RB

Allocator

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Re: I have lost my RB software
« Reply #5 on: September 28, 2009, 02:45:08 PM »
It is going to be a difficult task because the sticker on my RB is almost erased.
I have sent to AN support some details from Plimus receipt for my RB

Isn't there a label on the RB itself with the serial number - maybe not, I can't remember?