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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
(Moderator:
Runway 31
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Trouble starting application
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Topic: Trouble starting application (Read 11349 times)
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kazandlee
New Member
Posts: 36
Re: Trouble starting application
«
Reply #15 on:
September 26, 2008, 02:50:33 PM »
It says hardware not connected, and the small box is higlighted red.
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Trouble starting application
«
Reply #16 on:
September 26, 2008, 02:51:24 PM »
When you start RadarBox 2009, look at the RadarBox device and tell us what lights are flashing.
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kazandlee
New Member
Posts: 36
Re: Trouble starting application
«
Reply #17 on:
September 26, 2008, 02:58:15 PM »
The Blue USB light is flashing, and of course the power light is permanent green.
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Trouble starting application
«
Reply #18 on:
September 26, 2008, 03:01:27 PM »
If you close RadarBox 2009 and it still flashes blue that means you have not installed the drivers.
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Contact Customer/Technical support via:
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kazandlee
New Member
Posts: 36
Re: Trouble starting application
«
Reply #19 on:
September 26, 2008, 03:04:24 PM »
Ok will install the main disc that came with the box. brb
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tarbat
ShipTrax Beta Testers
Hero Member
Posts: 4219
Re: Trouble starting application
«
Reply #20 on:
September 26, 2008, 03:07:28 PM »
Check in Windows Device Manager. You should see Airnav Radarbox listed udner USB devices - as in this picture -
http://www.airnavsystems.com/forum/index.php?topic=1396.msg10599#msg10599
You don't need the drivers from the CD, the drivers are already on your PC in folder C:\Program FIles\AirNav Systems\AirNav RadarBox 2009\Drivers
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kazandlee
New Member
Posts: 36
Re: Trouble starting application
«
Reply #21 on:
September 26, 2008, 03:20:04 PM »
Have just reistalled the disc, still exactly the same, when i o into device manager it says no device found????
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AirNav Support
AirNav Systems
Hero Member
Posts: 4127
Re: Trouble starting application
«
Reply #22 on:
September 26, 2008, 03:34:01 PM »
Connect RadarBox, open up Windows Device Manager and find the RadarBox device it will have an exlamation mark next to it. Right click on it and update driver to C:\Program FIles\AirNav Systems\AirNav RadarBox 2009\Drivers
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Contact Customer/Technical support via:
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[email protected]
kazandlee
New Member
Posts: 36
Re: Trouble starting application
«
Reply #23 on:
September 26, 2008, 03:57:38 PM »
Yipeee,
Thats done the trick, thanks for all your paitence,
Regards,
Caroline.
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AirNav Systems Forum
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AirNav RadarBox and RadarBox24.com
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AirNav RadarBox and RadarBox24.com Discussion
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Trouble starting application