problem with the radar box stick.

[Erich]

Hello in the forum!
I have a problem with the radar box stick.
I've been working with Airnav for 17 years so I'm not a newbie
My PC Pentiun 7 Win10 Pro 64 bit my radar box has unfortunately become deaf
So I bought a stick but the first one was useless the second one is OK
But it only works alone when I turn on one of my amateur radios
And after starting Airnav, the stick is not recognized. I have to unplug the stick
Re-insert then the stick is recognized have tried everything possible
Airnav reinstalled Driver for Micro Radarbox Install. Zadig 2.4 Driver Install
All without success. Now I have my old box installed on a trial basis. Everything works perfectly
Why doesn't the stick do what I want
Can Alan help me

[Runway 31]

When you say one of your amateur radios, is it connected to the computer via a USB port.  If so it may be that the radio and stick are both trying to use the same number 0000 or 0001 and it will depend on which one is in use first as it will grab the port

Alan

[Erich]

Hello Alan!
Thanks for your quick answer.
So I didn't really express myself with the programs
it's not a device it's a program and the stick is fine though
the driver is displayed as keyboard RTL 2838UHIDIR but I don't know if
that is the right driver
In the device manager, however, the stick is displayed as libwidi 6.1.7600.16385.
I'm not sure which driver is really responsible for the AirNav Stick.
Alan Please help LG Erich

[Erich]

Alan addendum!
The old good black radar box was only used for testing is again
Switched off and put in a box. So just a driver problem
LG Eric

[Runway 31]

Erich

The device name should be RTL 2838UHIDIR not keyboard RTL 2838UHIDIR and should the same in device manager where if you click on it and look at its Properties should tell you that it is working properly.

Whwn Zadig is started click Options/List all Devices and in the drop down box there will be a list, highlight RTL2838UHIDIR and you will see the win usb drivers to be installed in the boxes in the line below, see attached

Click Install or Re-Install driver what ever shows in the box below.  Once you have done that another nox will open stating that it is installing the driver and after a few moments it will probalby tell you this can take up to 5 minutes and once insatlled you will be adviced installed correctly

Start the RB software and all should be ok although you may also need to close down the computer and restart

Alan

[Erich]

Hallo Alan!
Danke für deine Hilfe aber ich bin mir nicht sicher den das sagt Treibersystem veränderung.

[Runway 31]

If you want the stick to work you will require to install the driver for it as the Mircosoft driver does not work for it.  It will cause no issues for the operation of the computer

Alan