report

[sergiomaria]

Good morning,
why i'm not able to send report by Airnav Radarbox pro?
I get this message:send failed ,control antivirus and firewall.
I' ve no antivirus installed on pc,i had Kaspersky but removed for problems with some programs,what have i to do?
Thank in advance
Sergio

[Runway 31]

Is it allowed by your firewall?

Alan

[yang]

I had the same problem for at least one year.

[Runway 31]

It must be something to do with your set up as I see some on mode-s forum each day and I can send ok to the forum

Alan

[yang]

My ANRB could send the report through my ISP mail server for many years before. But since last year, suddenly I got the message "Message sending failed. Please check background software (anti-virus / firewall) and try again later."

I didn't do anything on my computer and it was running 24/7. 

To verify it's not the anti-virus and firewall problem, I re-installed the OS and ran ANRB software only on my computer. No anti-virus installed, no firewall service enabled. I still got the same message "Message sending failed. Please check background software (anti-virus / firewall) and try again later."

I am very sure the problem is not caused by anti-virus and firewall.

[Runway 31]

contact [email protected] for advice. As I said I can send reports without any problems and I know others can as well as I see them daily.  ISP related??

I just sent a report to myself using the Airnav server and it arrived within seconds of me sending it, a small portion of it below.


Alan McKnight via airnavsystems.com
10:59 (0 minutes ago)

to me
Report generated by AirNav RadarBox - 6.01.001
Advanced Real-time Radar Decoder
http://www.airnavsystems.com

Log Author: Alan McKnight
Location: Motherwell
Country: UK

Generated at 2017/07/29 09:57:28 UTC
Valid for 2017/07/29
236 Flights Logged

   Mode S  Flight   Route           Regist     Airc  Airline              Date and Time
   76CD6C  SIA26    WSSS-EDDF-KJFK  9V-SKL     A388  Singapore Airlines   2017/07/29 08:50:29
   8961A2  ETD72P   EGPH-OMAA       A6-EYM     A332  Etihad Airways       2017/07/29 09:27:18
   C01732  ACA844   CYYC-EDDF       C-FIUJ     B77L  Air Canada           2017/07/29 08:18:59
   C0173F  ACA873   EDDF-CYYZ       C-FIUW     B77W  Air Canada           2017/07/29 10:06:31
   C05858  ROU1905  EGPH-CYYZ       C-GHLV     B763  Air Canada           2017/07/29 08:27:13
 * C058DD  ACA875   EDDF-CYUL       C-GHQY     B788  Air Canada           2017/07/29 10:47:10
   C0712E  WJA30    CYYZ-CYHZ-EGPF  C-GQWJ     B737  WestJet              2017/07/29 07:52:18
   C07437  CGSAG                    C-GSAG     PC12  Montreal Flying Club 2017/07/29 10:26:30
   C078C1  TSC371   EHAM-CYYZ       C-GTSY     A310  Air Transat          2017/07/29 09:06:07
 * 49524A  BAF630                   CS-TRJ     A321  HiFly/Belgium - A... 2017/07/29 09:06:26
   49524C  EVE303P                  CS-TRL     A320  Evelop               2017/07/29 07:55:16
   3C48EA  EWG5EH   EDDK-EGPH       D-ABGJ     A319  Air Berlin/Eurowings 2017/07/29 10:29:34
   3C4AA4  CFG455   CYVR-EDDF       D-ABUD     B763  Condor               2017/07/29 07:43:17

Alan