AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Knotty on January 19, 2017, 01:21:07 PM

Title: 3D view vanished
Post by: Knotty on January 19, 2017, 01:21:07 PM

My system has worked well for many years, but recently the 3D view has disappeared. It shows a blank screen with some position information and a Reload Plugin button at the bottom. Clicking that button does nothing. I have reloaded Google Earth with no effect. The Map view works fine and I am detecting 100 plus planes.
I am not aware of changing anything. Can someone help me get my 3D view back. I have not tried reinstalling the software as I dont want to lose log files. I am using Windows 7 on this computer.

Title: Re: 3D view vanished
Post by: Knotty on January 24, 2017, 12:11:22 AM

Still nobody with any ideas?

Title: Re: 3D view vanished
Post by: Runway 31 on January 24, 2017, 08:12:38 AM

Why not contact support, none of us on here know the technicalities, it is Airnavs product so they will be best placed to advise. 

Alan

Title: Re: 3D view vanished
Post by: Knotty on January 24, 2017, 10:15:07 AM

Thanks Runway 31,

There seems to be such a lot of expertise here that I thought someone would have had the same problem.

I will do as you suggest.

John

Title: Re: 3D view vanished
Post by: Runway 31 on January 24, 2017, 11:23:44 AM

John,

It may be something to do with Google discontinuing support for the plug in as was mentioned on here over a year ago.

Alan

Title: Re: 3D view vanished
Post by: TB17 on April 07, 2017, 02:44:35 PM

Hi All,

As I have the same problem [no 3D] I guess its the Google issue.
3D has worked in the past but I must admit I haven't used it for some time.

If its a Google problem ... is it outside AirNav capabilities to develop a fix ?

Regards all ... TB17

Title: Re: 3D view vanished
Post by: Runway 31 on April 07, 2017, 03:02:09 PM

Google have withdrawn the plug in, nothing can be done

Alan

Title: Re: 3D view vanished
Post by: TB17 on April 07, 2017, 04:46:15 PM

Thanks for the info Alan ... TB17