AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Judwin45 on August 25, 2016, 02:42:56 PM

Title: METAR Information
Post by: Judwin45 on August 25, 2016, 02:42:56 PM

Hi

Up to the last few days I have been able to get live METAR information via my RadarBox 'Airport/Get Weather tabs.

I now get a 'Not Available' message does anyone know if this is a met office problem or has something changed within RadarBox.

Regards

Title: Re: METAR Information
Post by: neroon79 on August 25, 2016, 03:27:23 PM

I checked several airports TAF and METAR. All the same Not Available. Therefore auto QNH doesn't  work either.

As far as I know, the weather data is routed via airnav servers and due to the fact that all stations are offline I would suggest server problems of some kind at airnav's end.

Ingo

Title: Re: METAR Information
Post by: Judwin45 on August 25, 2016, 06:36:13 PM

HI Terry

Many thanks for the alternative.

Keith

Title: Re: METAR Information
Post by: Runway 31 on August 26, 2016, 06:12:28 AM

Has anyone advised Airnav of the issue?

Alan

Title: Re: METAR Information
Post by: Runway 31 on August 26, 2016, 07:56:47 AM

I have now advised Airnav of the problem

Alan

Title: Re: METAR Information
Post by: neroon79 on August 28, 2016, 04:03:06 PM

Still not working for me. Has anybody else the same status?

Thanks Ingo

Title: Re: METAR Information
Post by: Runway 31 on August 28, 2016, 05:17:15 PM

Everybody is the same Ingo

Alan

Title: Re: METAR Information
Post by: Judwin45 on September 08, 2016, 06:24:16 PM

Hi
Any clues as to if this is fixable.
Regards

Title: Re: METAR Information
Post by: Runway 31 on September 08, 2016, 06:59:59 PM

Presumably, I will ask again [email protected] Please feel free to drop them an email.

Alan

Title: Re: METAR Information
Post by: EK01 on September 21, 2016, 09:13:28 AM

AN,

Any chance of getting this fixed ?

Ian

Title: Re: METAR Information
Post by: Runway 31 on September 21, 2016, 10:50:48 PM

Better emailing them [email protected]

Alan

Title: Re: METAR Information
Post by: EK01 on September 22, 2016, 02:29:53 PM

Afternoon Alan (or whatever it might be where you are now),

AN advised re METAR not working.

Ian

Title: Re: METAR Information
Post by: Runway 31 on September 23, 2016, 03:16:15 AM

Cheers Ian, its evening here in Cancun.  The more emails they get about an issue I believe they will be more liable to fix.

Alan

Title: Re: METAR Information
Post by: EK01 on September 23, 2016, 08:45:25 AM

Right everyone, flood them with e mails !

It's not been working for at least a month.

Title: Re: METAR Information
Post by: Undertaker on September 28, 2016, 05:06:07 PM

Still No MET info at this time but also unable to update Database [It says 'Invalid Data Received from Server. Update aborted'], have been on Holiday last week so might have missed something on this, anyone getting updates or not as the case maybe ?

Tony

Title: Re: METAR Information
Post by: Hawkeye on September 28, 2016, 07:55:46 PM

Hi Tony,
Still got the METAR problem here too.

Also getting the  'Invalid Data Received from Server. Update aborted' message, upon which the download stops.
On checking my data files though with R/Box running, it would seem they may be auto populating because the NavData  file - ( but not the NavData.db3 one) is constantly time updating.
Maybe someone could confirm if R/B uses the NavData file as default and that the used data is therefore always up to date.
I've attached a screen snip from a couple of minutes ago.

Regards

Syd

Title: Re: METAR Information
Post by: Undertaker on September 28, 2016, 09:24:30 PM

Syd, yes I noticed that the auto-populate still seems to work as well

Tony

Title: Re: METAR Information
Post by: EK01 on September 29, 2016, 02:33:54 PM

As to METAR still not working after over a month, one word - PATHETIC !

Title: Re: METAR Information
Post by: Runway 31 on September 29, 2016, 03:06:58 PM

What did they say when you emailed them about it Ian.  I am now back so will email them direct about METER and the Navdata update.  Has anyone advised them about the update issue?

Alan

Title: Re: METAR Information
Post by: Runway 31 on September 29, 2016, 03:12:56 PM

Syd,

The system uses the Navdata to show  the details of the aircraft you pick up.  If you pick up an aircraft not in the Navdata it will try the server for the data and if there will download (autopopulate) it into your Navadata.

Alan

Title: Re: METAR Information
Post by: EK01 on September 29, 2016, 04:08:12 PM

Afternoon Alan,

Welcome back !

Standard automated reply, I'm afraid :

'' Thanks for you email. We are aware of the issue and looking into the cause. Please do not hesitate to contact us if we can be of any further assistance ''.

Very helpful,

Ian

Title: Re: METAR Information
Post by: Runway 31 on September 29, 2016, 04:26:31 PM

Cheers Ian, I have emailed regarding the METAR and the Navadata update issue and will advise when I get a reply.  I believe that the Update problem has been around since 22nd but thought it was just me in Mexico having the issue.

Alan

Title: Re: METAR Information
Post by: Undertaker on September 29, 2016, 04:36:37 PM

I had an e-mail from Support say that the problem was now fixed 100% but still no MET or Data update at this time 1635Z 29/09/16

Tony

Title: Re: METAR Information
Post by: Runway 31 on September 29, 2016, 05:05:37 PM

Thanks Tony,

The update is done overnight so I will check in the morning. Can however confirm autopopulate is OK as I have added a couple of Airbus deliveries this afternoon and they populated OK

Alan

Title: Re: METAR Information
Post by: EK01 on September 30, 2016, 09:01:42 AM

Morning Alan,

METAR is still not working.

Ian

Title: Re: METAR Information
Post by: Runway 31 on September 30, 2016, 09:30:14 AM

I know Ian and so does Airnav.  Navadata update still not working either and same with photos.

Alan

Title: Re: METAR Information
Post by: EK01 on September 30, 2016, 10:00:18 AM

Cheers Alan.

Ian

Title: Re: METAR Information
Post by: 3baid on October 08, 2016, 02:38:29 AM

hey guys.

i have the same problem METAR not working.

Title: Re: METAR Information
Post by: Judwin45 on October 16, 2016, 04:21:47 PM

Hi

METARs are now working.

Keith

Title: Re: METAR Information
Post by: Runway 31 on October 16, 2016, 04:50:05 PM

Thanks for advising Keith

Alan

Title: Re: METAR Information
Post by: 3baid on October 29, 2016, 01:31:32 AM

Metars Works PERFECT now.

Thanks everyone!