AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: acars45 on March 02, 2016, 12:22:59 PM
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Question is true a problem with Airnav alerts today
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I still not had any alerts for three days I even tried different email addresses but still no alerts I also upgraded to software version 6. And also checked my firewall
Any help or advice would be great
Thank you
Paul in kent
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Did you contact support as advised
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Still down for me. Tried to change to the custom setting but getting no joy with that either. Although I have not tried the custom setting with v6 it used to work with v5 so not sure if it is a v6 bug or my smtp setup.
If I get a chance will try and mail support aswell
Graham
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See the other threads, there is work on going on the server which is impacting on services. If you use your own mail provider instead of the Airnav server you will avoid this issue. Preference/General/Email settings/Send email using custom server and add the setting from your own email service.
Alan
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Thank you alan for this much appreciated do they have a rough era when it will be back
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No idea
Alan
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It is being worked on currently though we do urge customers who rely on these alerts to use there own mail server.
As you can imagine our mail server handles a vast amount of emails and delays/issues can occur.
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Thank you Airnav support any idea when resolved
Paul
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Hello from your email you can use your own server would someone send me a screenshot how to do this
Paul
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The alerts should be working now
Alan
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Still not working alerts
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Just a FYI . Confrm alert email still not working for me. To make matters worse the custom server is option is not working for me either with v6 software. Not a problem with my mail system as my JSTARS alert app is able to send thru my smtp service ok.
graham
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Thanks I will advise Airnav
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Hi alan did you get a response bs k from Airnav systems regarding the alerts ?
Paul
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Paul,
Contact them on [email protected]
Alan
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Already done think you alan tried on my own server still did not work.
Alan can I ask you about micro radarbox what's your view on this ?
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No idea, don't have one Paul. It does the same as your box with the V6 software so should be OK for use when mobile. You may also want to consider a cheaper option as you can get a DVT stick a lot cheaper and use the same V6 software.
Alan
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Paul
Have been trying the micro usb with the V6 beta. I seem to be recieving approx 20% flights each day. with the original box was getting approx 3500 flights a day now it seems to be around 4200. Obviously the downside is that the V6 software is a beta code so there are a few bugs with it.
I bought this of Amazon UK
NooElec NESDR Mini 2 USB RTL-SDR & ADS-B Receiver Set, RTL2832U & R820T2 alonf with a BNC to MCX drop cable.
see more info on this thread
http://www.airnavsystems.com/forum/index.php?topic=8474.0
HTH
Graham
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" To make matters worse the custom server is option is not working for me either with v6 software. Not a problem with my mail system as my JSTARS alert app is able to send thru my smtp service ok. "
Further to this have realised that JSTARS was sending without SSL. Therefore reconfigured the custom version to send without SSL and alert email coming thru. Seems like a problem with the SSL setup/handshake
Graham
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Any update on alerts tried in server still not working
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If there was an update it would have been advised here
Alan
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Alerts working a big thank you Paul