AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: eyeinthesky on August 05, 2014, 07:34:20 PM

Title: Runnings windows 7 p does not recognise airnavbox
Post by: eyeinthesky on August 05, 2014, 07:34:20 PM

Rardarbox program opens OK green light is on in the Radarbox, but does not recognise radarbox, hardware:connected bottom left will not turn green, working perfect on my widows xp, help, thanks

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: Runway 31 on August 05, 2014, 07:36:13 PM

Is this your first time of using RB on Windows 7 or has it worked OK previously.

Is it the 64bit version of Windows 7 and if so have you downloaded and installed the 64bit drivers from the support page.

Alan

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: eyeinthesky on August 05, 2014, 07:57:11 PM

Alan thanks, no its the first time, i have downloaded the 64 bit its on may desktop.
running as administer, i cant see airnav in device manager,?

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: eyeinthesky on August 05, 2014, 08:13:17 PM

sorry Alan when i turn the airnav box it come up in, other devices,when i try to find drivers on desktop it does not see them

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: Runway 31 on August 05, 2014, 08:15:11 PM

The drivers are in a zipped format, have you unzipped them

Alan

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: eyeinthesky on August 05, 2014, 08:16:09 PM

yes

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: Runway 31 on August 05, 2014, 08:22:39 PM

From device Manager click on the RB Icon.  Hardware/Properties/Change Settings/Driver/Update Driver/Browse my Computer for Driver Software in the box type the location of your drivers or press browse and take it to your driver location and then press OK to start the installation process

Alan

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: eyeinthesky on August 05, 2014, 08:25:52 PM

ok thanks alan will do.

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: eyeinthesky on August 05, 2014, 11:25:06 PM

Alan all sorted thank you very much for your help, very much appreciated.Cheers

Title: Re: Runnings windows 7 p does not recognise airnavbox
Post by: Runway 31 on August 06, 2014, 07:05:29 AM

No worries, glad you got it sorted.

Alan