AirNav Systems Forum
AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: jacobite on March 12, 2013, 08:04:33 AM
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Hi,why do flights show the incorect flight info on the network server?I have seen several flights this morning on the map showing i.e EDDH-EHAM but the flight is over the uk.
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If you pass details of the flight ID we can investigate and the info can be corrected. There are thousands of flights each day so without the info it can take time for the incorrect info to be found and corrected.
Please feel free to post on the Database updates thread.
Also as a newcomer to the forum, do you have the latest Navdata installed as this will have more upto date route information.
Alan
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If you pass details of the flight ID we can investigate and the info can be corrected. There are thousands of flights each day so without the info it can take time for the incorrect info to be found and corrected.
Please feel free to post on the Database updates thread.
Also as a newcomer to the forum, do you have the latest Navdata installed as this will have more upto date route information.
Alan
Hi Alan,thanks for your reply.I do have the latest Navdata installed.I will get back to you regarding flight info.
Ian
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Thanks Ian, it would be appreciated
Alan
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Thanks Ian, it would be appreciated
Alan
Two ID's showing no flight info this morning.KLM1471 EHAM-EGPF
KLM1277 EHAM-EGPH.
I will keep checking during the day and keep you up to date.
Ian
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Hi Ian
I have no clue as to why these are not showing. Just checked the server and my Navdata and they are included in both. Were they showing the route on Myflights or did you just note them on the network?
Alan
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Hi Ian
I have no clue as to why these are not showing. Just checked the server and my Navdata and they are included in both. Were they showing the route on Myflights or did you just note them on the network?
Alan
No flight details were showing in Myflights or on the network,just the flight ID's yet as you say the details are in Navdata.I have also noticed getting away from flight info for the moment that EGCN Robin Hood/Doncaster airport is not shown on the map.
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Ian
It isnt on the map. Airport names are imbedded in the software and there is nothing that can be done in this version. You can add in the airport outline though and it will be available on Rods page for download. Get it here http://www.rodbearden.com/RadarBox/Downloads.htm
Alan
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Ian
It isnt on the map. Airport names are imbedded in the software and there is nothing that can be done in this version. You can add in the airport outline though and it will be available on Rods page for download. Get it here http://www.rodbearden.com/RadarBox/Downloads.htm
Alan
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Thanks for that Alan will give it a try.
Flight ID SHT12H (BA1326) is showing as EDDT-EGLL it is in data base as EGLL-EGNT on both counts so why does it show the wrong routing.
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I can answer that one. On occasions the server routine doesnt let go of the route info from the previous flight made by the aircraft. Airnav are aware and it is pencilled in for correction.
Alan
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I can answer that one. On occasions the server routine doesnt let go of the route info from the previous flight made by the aircraft. Airnav are aware and it is pencilled in for correction.
Alan
Thanks Alan.that makes sense.I also think that sometimes the onboard info is not updated.
Ian
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That happens on occasions as well Ian
Alan
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That happens on occasions as well Ian
Alan
KLM1282 Showing on map as EHAM-EGPH should be EGPH-EHAM as in the database.
Ian
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Ian,
I am picking it up and its showing as EGPH-EHAM
See attached
Alan
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Ian,
I am picking it up and its showing as EGPH-EHAM
See attached
Alan
I do not understand why it was showing on my map as going the other way,maybe I am a day behind!!.
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Computers are wonderful things!!
Alan
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Computers are wonderful things!!
Alan
So I keep telling the wife,but she won't have it.
Ian
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It will take some super computer to outsmart a woman!!
Alan
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It will take some super computer to outsmart a woman!!
Alan
Latest position on map SHT12N showing ENGM-EGLL but should be EGLL-EGNT also KLM42G EHAM-EGPF sould be EGPF-EHAM.
Ian
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It was for me initially but is now showing EGLL-EGNT??? Maybe it was because I clicked on it , that forced a download from the server with the correct info as the attached screenshot show shows. KLM42G is showing as EGPF-EHAM on my screen without me touching it.
Network info is from the server, myflights from the Navdata on your computer.
I will ask Airnav and see what they say.
Alan
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It was for me initially but is now showing EGLL-EGNT??? Maybe it was because I clicked on it , that forced a download from the server with the correct info as the attached screenshot show shows. KLM42G is showing as EGPF-EHAM on my screen without me touching it.
Network info is from the server, myflights from the Navdata on your computer.
I will ask Airnav and see what they say.
Alan
Morning Alan, yet more frustration,AWE734 showing on map as KMCO-KPHL should be KMCO-EGCC I have tried clicking on the flight but it stayed the same nothing changed. If the correct flight info is in the database then surely it should give the correct flight info on the map.
BCY58B On map now showing EGLC-EGPH should be EGPH-EGLC. KLM1277 shows nothing on map but is in database as EHAM-EGPH.KLM1073 shows as EDDT-EHAM but is routing EHAM-EGPH.
I am beginning to think I spent a lot of money on something that is full of problems.
Ian
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Hi Ian
I agree with your statement that it should show the route in the d/b however I am unable to contact Dev as he is unavailable for 12 hours due to other commitments
AWE734 routes KMCO,EGCC,KPHL not direct
KLM1073 routes EHAM,EGCC not as you suggest to Edinburgh
Alan
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Hi Ian
I agree with your statement that it should show the route in the d/b however I am unable to contact Dev as he is unavailable for 12 hours due to other commitments
AWE734 routes KMCO,EGCC,KPHL not direct
KLM1073 routes EHAM,EGCC not as you suggest to Edinburgh
Alan
Typo error for KLM1073 but was showing EDDT-EHAM.
Latest on map RYR03V nothing showing should read EGCC-ENRY.
Alan, I appreciate your assistance and any help and guidance you give but please understand that you would expect that the software etc. etc. should function correctly for the money one spends.
Ian
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No argument from me there.
Alan
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No argument from me there.
Alan
Glad you see my point Alan. This has been my hobby since I was knee high to a grasshopper, I thought that I would try something different and more up to date ha ha. I have used many ways of collecting flight info shortwave, scanners, ACARS etc. etc. but this takes the biscuit (it needs dunking).
Just out of interest Alan where are you situated in the UK? I live right on the coast in Scarborough.
Latest SHT12H landing EGNT yet flight was showing ENGM-EGLL I give up.
Ian
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Ian,
I am in Motherwell between Glasgow and Edinburgh. Unfortunately nothing is problem free and 100% accurate especially where software is concerned, ask Mr Gates about that.
I think we have established that there is a problem with the server look up routines on occasions which need some tweaking. As previously advised one of these problems is that on some occasions the previous route flown by the aircraft is not released by the look up routine and this is shown on the next flight flown by the aircraft instead of the correct one I am sure this will be the case with SHT12H.
Airnav have been advised and I am sure that it will be dealt with in due course
Alan
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Ian,
I am in Motherwell between Glasgow and Edinburgh. Unfortunately nothing is problem free and 100% accurate especially where software is concerned, ask Mr Gates about that.
I think we have established that there is a problem with the server look up routines on occasions which need some tweaking. As previously advised one of these problems is that on some occasions the previous route flown by the aircraft is not released by the look up routine and this is shown on the next flight flown by the aircraft instead of the correct one I am sure this will be the case with SHT12H.
Airnav have been advised and I am sure that it will be dealt with in due course
Alan
Thanks for that Alan, now I have a question about the database. Is it true that there are 2 databases in use? one being Navdata and the other being the server database, if that is the case, then that could be causing a problem.
Ian
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Yes and no. The Navdata is taken from the server on a regular basis and made available to users to download to their computer to update their database. We try to issue a new Navdata around every fortnight but there may be occasions where the info on myflights may differ from the network server supplied info as the server data may have been changed since the Navdata was extracted.
The server is being updated all the time so there may be records on it that are not the same as on your computer. Examples. new aircraft come on line, old ones are retired, scrapped, put into storage, aircraft change registrations, owners etc. Routes are added, deleted, amended etc. ICAO issues new codes for aircraft types, we learn of an airport which isnt in the database, airport ICAO codes change, airlines come and go etc.
WZZ seem to be changing their flight ID's on a weekly basis, some airlines change on the issuing of their winter or summer timetable using flight ID's which have been used before on another route. Some airlines use the same flight ID on different routes dependent on the day of the week, I try not to include these. Airlines start new routes all the time with new flight ID's
The FAA weekly update on Monday saw 200 new hex/registrations issued. Some were new aircraft, some were previously registered worldwide. At the same time a further 53 aircraft were deregistered by the FAA.
As we change the Navdata about every two weeks it isnt much of a problem.
You can carry out a manual data populate for new aircraft through mylog or by clicking on an unknown aircraft to force a download of the details if they are in the d/b and you can amend the your d/b manually as well.
Nothing stays the same unfortunately.
Alan
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Yes and no. The Navdata is taken from the server on a regular basis and made available to users to download to their computer to update their database. We try to issue a new Navdata around every fortnight but there may be occasions where the info on myflights may differ from the network server supplied info as the server data may have been changed since the Navdata was extracted.
The server is being updated all the time so there may be records on it that are not the same as on your computer. Examples. new aircraft come on line, old ones are retired, scrapped, put into storage, aircraft change registrations, owners etc. Routes are added, deleted, amended etc. ICAO issues new codes for aircraft types, we learn of an airport which isnt in the database, airport ICAO codes change, airlines come and go etc.
WZZ seem to be changing their flight ID's on a weekly basis, some airlines change on the issuing of their winter or summer timetable using flight ID's which have been used before on another route. Some airlines use the same flight ID on different routes dependent on the day of the week, I try not to include these. Airlines start new routes all the time with new flight ID's
The FAA weekly update on Monday saw 200 new hex/registrations issued. Some were new aircraft, some were previously registered worldwide. At the same time a further 53 aircraft were deregistered by the FAA.
As we change the Navdata about every two weeks it isnt much of a problem.
You can carry out a manual data populate for new aircraft through mylog or by clicking on an unknown aircraft to force a download of the details if they are in the d/b and you can amend the your d/b manually as well.
Nothing stays the same unfortunately.
Alan
Hi Alan, I have had a lot of routing errors this morning the latest SHT12H which should show as going to EGNT but shows something different, surely the info in the server d/b can't be that incorrect, it's now getting a bit of a joke.
Ian
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Ian,
If you dont pass the details of the error I cannot check them. The server has SHT12H as EGLL-EGNT and is in the Navdata as such. Are you seeing the incorrect info on the network or on myflights as network data comes from the server and myflight comes from the Navdata.
Also please read my reply from yesterday which advises that on some occasions the server routine is not releasing the data from the previous flight and is displaying that instead of the correct info. Airnav are aware and will correct this in due course. I only add the info to the database and anything other than correcting my errors are out of my control
Alan
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Ian,
If you dont pass the details of the error I cannot check them. The server has SHT12H as EGLL-EGNT and is in the Navdata as such. Are you seeing the incorrect info on the network or on myflights as network data comes from the server and myflight comes from the Navdata.
Also please read my reply from yesterday which advises that on some occasions the server routine is not releasing the data from the previous flight and is displaying that instead of the correct info. Airnav are aware and will correct this in due course. I only add the info to the database and anything other than correcting my errors are out of my control
Alan
The incorrect info was displayed on the network as with so many flights today. The Navdata d/b shows the correct info.
Ian
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Airnav are aware that there are issues with the network routes look up routine and it is in their list to correct.
Alan
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Airnav are aware that there are issues with the network routes look up routine and it is in their list to correct.
Alan
EZY97T showing on network as EGLL-LEBL should be EGGW-EGPH
Ian
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Its in myflights now so cant check what the network was showing but is showing EGGW,EGPH on the attached. Also showing the same on EGGW-EGPH on RB24
Maybe you will be better advised to contact [email protected] for their advice
Alan
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Ian,
Regarding your mode-s post, the answer to your query has been posted above a few times. Airnav are aware that there are issues with the network routes look up routine and it is in their list to correct.
Alan
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Ian
Have been monitoring network flight over the north half of England for the last hour. Have picked up 5 showing wrong or no info compared to the server. Two shuttle flights into Manchester, One Germanwings into Manchester, One Ryanair out of Dublin and one EXS for which the route was unknown. This one is inbound Edinburgh and its route info has now been added from referencing the airport arrivals board.
Alan
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Ian
Have been monitoring network flight over the north half of England for the last hour. Have picked up 5 showing wrong or no info compared to the server. Two shuttle flights into Manchester, One Germanwings into Manchester, One Ryanair out of Dublin and one EXS for which the route was unknown. This one is inbound Edinburgh and its route info has now been added from referencing the airport arrivals board.
Alan
Hi Alan, I have stopped using the server for now. I don't think I will be paying a further subscription for this service until it is a bit more user friendly, I will stick with myflights at least I can see the correct info.
Ian
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The focus is on 4.04 at this time, The server look up routines will follow
Alan
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The focus is on 4.04 at this time, The server look up routines will follow
Alan
Ok,thanks Alan. Now a different issue if you can help. I have been trying to send reports but when I click on the send now button nothing happens. I am trying to send reports to [email protected] am I doing something wrong.
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Ian,
I have got the usual 8 or 9 log reports on the mode_s forum this morning but have received a similar query on the forum as well
I will query and get back to you.
Alan
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Ian,
I have got the usual 8 or 9 log reports on the mode_s forum this morning but have received a similar query on the forum as well
I will query and get back to you.
Alan
Thanks Alan, I had noticed that others are having the same problem. I have had the problem since I installed RadarBox earlier this week.
Ian
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It may be firewall related and you may require to make an exception in Windows Firewall to allow passage but am not sure
Alan
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It may be firewall related and you may require to make an exception in Windows Firewall to allow passage but am not sure
Alan
Yes I had thought that but the firewall is not the problem as I have allowed passage already.
Ian
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Ian,
You wouldnt by any chance have Norton antivirus installed.
To try out sending logs I set the reporter up to send the log to my own email address and was getting a failure message. Look on the second bottom line of the screen centre of the line between the lat long of the cursor and All photo/Info requests done for the message.
I switched off Nortons email protection and tried and was still getting the failure message but on checking my emails I am receiving log reports. I have turned Nortons email protection back on and on trying am not receiving the reports so it may be related to this.
Alan
Alan
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Ian,
You wouldnt by any chance have Norton antivirus installed.
To try out sending logs I set the reporter up to send the log to my own email address and was getting a failure message. Look on the second bottom line of the screen centre of the line between the lat long of the cursor and All photo/Info requests done for the message.
I switched off Nortons email protection and tried and was still getting the failure message but on checking my emails I am receiving log reports. I have turned Nortons email protection back on and on trying am not receiving the reports so it may be related to this.
Alan
Alan
No I do not use Norton, I use AVG which seems to be ok so I don't know what the problem is Alan. I have switched off my antivirus that makes no differnce and I have even turned off Windows firewall and I still can't send a report.
Ian
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Something in the back of my head makes me think there is a problem with AVG and an exception is required for Airnav use. Somebody may remember, did a search and not alot came up but found this thread http://www.airnavsystems.com/forum/index.php?topic=4883.msg49024#msg49024
Alan
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Something in the back of my head makes me think there is a problem with AVG and an exception is required for Airnav use. Somebody may remember, did a search and not alot came up but found this thread http://www.airnavsystems.com/forum/index.php?topic=4883.msg49024#msg49024
Alan
I have read all the issues regarding AVG, I have just paid for 1 years use of AVG, ah well. I will uninstall it and try the MS free antivirus and see what happens.
Ian
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An alternative would be to run the report and cut and paste into an email
Alan
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An alternative would be to run the report and cut and paste into an email
Alan
I have changed my antivirus to MSessentials but still have the problem.
Ian
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Out of ideas, sorry.
Alan
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Out of ideas, sorry.
Alan
Alan, maybe I have found the answer to my problems. I have been running ver 2.01 I have now updated to ver 4.03 I will see what happens and let you know if that makes any difference. It was support that made me realise that I was running an older version of the software.
Ian
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Hopefully good news Ian, lets know how you get on. The routes problem will still exist until it is fixed though.
Alan
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Hopefully good news Ian, lets know how you get on. The routes problem will still exist until it is fixed though.
Alan
I have just tried to send a report, still no luck click on the send now button and nothing happens at all,ah well back to the drawing board.
Ian
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Do you not see a report at the bottom of the map after pressing the send now button
Alan
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Do you not see a report at the bottom of the map after pressing the send now button
Alan
Yes Alan I have a message saying, message sending failed. Please check background software (anti-virus/firewall) and try again later. Will try it again with firewall/ant-virus turned off.
I have tried but still the same.
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Sometimes in rhe past few weeks I get this message, but the log came through anyway. Sometimes with a delay of up to 60 minutes.
Ingo
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I got the same when I tried yesterday and the message still came though as per Ingo.
Alan
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I got the same when I tried yesterday and the message still came though as per Ingo.
Alan
I am still getting the same message after trying to send a report even with anti-virus/firewall turned off.
I see this morning that other peoples reports are being sent ok,so I dont know what is wrong.
Ian
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You will still be able to send reports by running the report and cutting and pasting into an email
Alan
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You will still be able to send reports by running the report and cutting and pasting into an email
Alan
Thanks Alan, I have just sent a report lets hope it gets there.
Ian
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Yes its there.
Alan
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Yes its there.
Alan
Hooray,at last Alan, thanks for your help.
Ian
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We usually get there in the end!!
Alan