AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: halky on November 12, 2012, 08:26:00 PM

Title: Network
Post by: halky on November 12, 2012, 08:26:00 PM

I bought my radarbox in July this year and have since upgraded the software and enjoyed many hours of our wonderful hobby. Am I mistaken about the network coverage being free for 12 months because it has cut me off today saying it expires on November 12th today having been bought 12 months ago! This honestly isn't the case as I have only had it since july. I did however have an earlier box which I sold on eBay some months ago. Could it be the software has read the old box and has cut off my new box from the network. Any ideas will be greatly appreciated.
Many thanks in advance
Steve

Title: Re: Network
Post by: anorak on November 12, 2012, 08:42:44 PM

Hi Steve, if you contact support they will be able to put things right for you.
Dave.

Title: Re: Network
Post by: halky on November 12, 2012, 08:46:57 PM

Thanks dave

Title: Re: Network
Post by: AirNav Support on November 12, 2012, 10:09:01 PM

You were using the older login codes for older box. You should have used the new ones with your new box.