AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Canonjohns40D on July 09, 2012, 07:04:31 PM

Title: Map Problem
Post by: Canonjohns40D on July 09, 2012, 07:04:31 PM

Hi

My box shutdown this afternoon while I was out. On my return from work I have just reloaded it but the map has disappeared? Any thoughts on why please? Any help appreciated.

John

Title: Re: Map Problem
Post by: AirNav Support on July 09, 2012, 08:15:47 PM

Go to Map and open/set map and choose the map you want see whether it reloads the map.

Title: Re: Map Problem
Post by: Canonjohns40D on July 09, 2012, 11:29:59 PM

Hi Airnav. Only back home and just tried default map didin't load it. Re-booted the machine and tried again still no map. All other functions are fine.

Title: Re: Map Problem
Post by: Canonjohns40D on July 10, 2012, 09:53:40 PM

Hi Anyone assist pleae? Still no map.

Title: Re: Map Problem
Post by: RodBearden on July 10, 2012, 10:27:07 PM

Hi John

Have you tried Window menu... Restore Desktop?

Rod

Title: Re: Map Problem
Post by: Canonjohns40D on July 10, 2012, 11:16:59 PM

HI Rod Thanks I just tried. The map area was white, all other functions working including 3D. When I tried window restore desktop the map area became grey but no map?

Title: Re: Map Problem
Post by: AirNav Support on July 11, 2012, 07:54:10 AM

Reinstall RadarBox, save your databases, it sounds like something has got corrupted somewhere.

Title: Re: Map Problem
Post by: Canonjohns40D on July 11, 2012, 08:48:29 PM

HI Airnav Reinstalled and the map is back aircraft are plotting away quite happily. However my 3D button has now disappeared? Ahh well!

John

Title: Re: Map Problem
Post by: AirNav Support on July 11, 2012, 09:15:45 PM

Send us RB login id (to support) and we will reset it.

Title: Re: Map Problem
Post by: Canonjohns40D on July 11, 2012, 09:36:07 PM

Thanks Airnav will do.