AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: freqhopping on April 17, 2012, 05:35:31 PM

Title: Program is crashing
Post by: freqhopping on April 17, 2012, 05:35:31 PM
 Relatively new computer running Windows 7 64-bit.  Everything was working fine for over a month.  Now it crashes.  Just now it crashed again almost immediately after restarting it.

No issues on my old Windows XP system.  I've also tried a couple versions of the program with same result.

I get this error each time.

 Problem Event Name:   APPCRASH
  Application Name:   ANRB.exe
  Application Version:   0.0.0.0
  Application Timestamp:   2a425e19
  Fault Module Name:   StackHash_6673
  Fault Module Version:   6.1.7601.17514
  Fault Module Timestamp:   4ce7ba58
  Exception Code:   c0000374
  Exception Offset:   000ce653
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:   1033
  Additional Information 1:   6673
  Additional Information 2:   6673edbfde6d717a58fc95c595104f9b
  Additional Information 3:   291b
  Additional Information 4:   291b7c68bbb14f32d957d26070a0d8c1
Title: Re: Program is crashing
Post by: freqhopping on May 17, 2012, 01:19:24 AM
I've determined that it's caused any time I connect or disconnect some USB storage devices, insert an SD card, or connect an HDMI cable or change the TV input while the HDMI cable is connected.
Title: Re: Program is crashing
Post by: dantheman on May 17, 2012, 08:00:05 AM
Can you connect or disconnect some USB storage devices, insert an SD card, or connect an HDMI cable or change the TV input while the HDMI cable is connected while not running RadarBox s/w ?
Title: Re: Program is crashing
Post by: Judwin45 on May 17, 2012, 03:21:49 PM
Hi

There are some problems with TV cards. I am running windows XP on a packard-bell with built in TV card.

If I try to open my media player with the radarbox usb connected my computer immediatly freezes.

It is no big deal since I think radarbox is terrific but I have not been able to watch TV on the computer since I connected radarbox.

If I disconnect the rb usb then all is fine.

Regards
Title: Re: Program is crashing
Post by: CoastGuardJon on May 17, 2012, 06:17:47 PM
Hi Keith, I'm no computer expert but I would think your problem is too many demands on video card memory.   I do know on my old desktop that up-grading from 500Mb memory video card to 2Gb solved a lot of my glitches and hang-ups.
Title: Re: Program is crashing
Post by: anorak on May 17, 2012, 07:53:48 PM
John, would a bigger memory solve my hang-ups?  ;-))
Thanks,  Dave.
Title: Re: Program is crashing
Post by: freqhopping on May 17, 2012, 08:23:57 PM
The program works for me without crashing when I run it in XP compatibility mode.  Only now I see the program is somehow populating MyLog with a bunch of BS data not from my NavData file.
Title: Re: Program is crashing
Post by: puddy on May 18, 2012, 02:58:30 PM
I have been having the same problems airnav said I needed a better faster laptop
I had  a Dell studio 1555

So I brought a Top of the range Dell XPS17 (702lx) with spec below

Intel i7-2630QM CPU 4 dual core with 2 threads each
16GB Ram
3GB nvidia GeForce GT555M 3D Video card
Windows 7 Ultimate x64
17inch 3D screen

and guess what I still have the same problems

I need to shut down airnav 10 to 15 times just to get aircraft to show up in 3D most of the time they come up in gray anyway.  Then when its working the program freeze's

Yet they still say I needed to run the program on the basic mode setting,  I brought the 3d version to show up in max mode

puddy
ps I cannot get a plane to show up on the olympic flame flight
Title: Re: Program is crashing
Post by: rutafar on May 18, 2012, 06:47:01 PM
Hi,
Nearly same spec and crash to desktop not so often but happens; only restarting win give it more time between crashes.
DELL XPS 17 (L702X)
Intel i7-2820QM 2.3ghz Quad
8GB, DDR3, 1333MHz 2
3GB NVidia GeForce GT 555M
Windows 7 Home Premium x64

I have been having the same problems airnav said I needed a better faster laptop
I had  a Dell studio 1555

So I brought a Top of the range Dell XPS17 (702lx) with spec below

Intel i7-2630QM CPU 4 dual core with 2 threads each
16GB Ram
3GB nvidia GeForce GT555M 3D Video card
Windows 7 Ultimate x64
17inch 3D screen

and guess what I still have the same problems

I need to shut down airnav 10 to 15 times just to get aircraft to show up in 3D most of the time they come up in gray anyway.  Then when its working the program freeze's

Yet they still say I needed to run the program on the basic mode setting,  I brought the 3d version to show up in max mode

puddy
ps I cannot get a plane to show up on the olympic flame flight
Title: Re: Program is crashing
Post by: freqhopping on May 18, 2012, 08:01:06 PM
So much for XP compatibility mode.  Last night it crashed when I switched my TV input from the HDMI back to cable.