AirNav Systems Forum

AirNav RadarBox and RadarBox24.com => AirNav RadarBox and RadarBox24.com Discussion => Topic started by: Dean on September 16, 2010, 05:59:56 AM

Title: No blue lights - just stopped working
Post by: Dean on September 16, 2010, 05:59:56 AM
Hi all

Had my box working for 18 months - no probs. Fired it up yesterday and no USB or Signal lights on it. Box is fully functional however on my laptop.
Done the following:
Re inst 4.03
USB port showing up in device manager
USB drivers showing under USB controller
Diff USB ports & cables

Interesting thing is ANRB software is seeing something connected as it gets the network traffic which it won't if I unplug it.

Any thoughts?
Title: Re: No blue lights - just stopped working
Post by: bratters on September 16, 2010, 06:13:55 AM
Hi Dean - just to clarify things, are you saying that when connected to your PC, nothing happens yet if you simply switch the USB lead into your laptop, everything is fine?
Title: Re: No blue lights - just stopped working
Post by: RobinB on September 16, 2010, 06:40:59 AM
Re install the usb drivers on the pc.
Title: Re: No blue lights - just stopped working
Post by: Dean on September 16, 2010, 06:41:36 AM
Yes- it's been working on the PC fine until yesterday. Connect to Laptop and everythings fine.

Just checked the USB port (physical) & cable work on the PC.

I'm guessing it's something soft related as opposed to hard.

Also re-installed the USB drivers from website - does usb port 17 seem right - thats what its defaulted to and I can't find anything in ANRB software to change it. Using Win 7 BTW.

Dean
Title: Re: No blue lights - just stopped working
Post by: bratters on September 16, 2010, 06:45:34 AM
Sounds like Robin is on the right lines (above), the problem clearly being with the PC.
Do you have anything else connected via USB ports and if so is it working correctly?
Title: Re: No blue lights - just stopped working
Post by: Dean on September 16, 2010, 06:57:33 AM
Yes other USB is ok. I've also put another USB thingy on the same physical port and using the same cable so it's not that.

Has anyone else got win 7 or can check which USB port their unit is on - mine is on 17 which seems high given I only have 2 other devices as ports on my pc.

Likewise does anyone know if ANRB will pick up any com port assigned to it from Win 7?
Title: Re: No blue lights - just stopped working
Post by: AirNav Support on September 16, 2010, 08:08:34 AM
It doesn't need a specfic port assigned.

Have you had some windows updates done recenetly, as some of these have a habit of causing drivers to be reinstalled.
Title: Re: No blue lights - just stopped working
Post by: RobinB on September 16, 2010, 10:17:34 AM


I would delete the all USB ports in device manager.

Delete the airnav drivers.

Restart machine, let it find ports again. (with no usb devices connected)

Then install new drivers for the airnav box
Title: Re: No blue lights - just stopped working
Post by: Dean on September 17, 2010, 05:41:45 AM
Guys

Thanks for your advice - unfortunately it's still stuffed.

No time just now so I'll have a further try over the weekend.
Title: Re: No blue lights - just stopped working
Post by: typist on September 18, 2010, 11:34:57 AM
just do a clean windows install. if done from a previous backup image, this takes 5 minutes. if done from scratch...potentially hours. although most can be done unattended. usually a clean install will fix most problems.

playing around with windows drivers, patches, updates, various conflicting pieces of software, restore, uninstall, reinstall may solve the problem, but it may take just as long, or longer, and it may just as well be frustrating and not solve anything.
Title: Re: No blue lights - just stopped working
Post by: Dean on September 18, 2010, 02:21:06 PM
Bit the bullet. Got myself Win 7 64bit and done a new install. Now working fine except the 3d doesn't come up at launch - I have reported this to AirNav - I hope its just their server needs to recognise my account again.
Title: Re: No blue lights - just stopped working
Post by: AirNav Support on September 18, 2010, 03:52:27 PM
Yes its just a server reset to your account, we have replied to you.
Title: Re: No blue lights - just stopped working
Post by: typist on September 18, 2010, 08:26:35 PM
congratulations :)

now since you have a clean install unaffected by registry rot and dll hell, may I suggest you do a backup of your C/Boot drive. There are many free tools, like Macrium Reflect Free here http://www.macrium.com/reflectfree.asp

Next time you PC causes trouble - all systems tend to degrade once someone uses them... - back up your data first (or, just keep it on an different drive than the boot/system drive), then you can restore your system to a clean state in minutes.
Title: Re: No blue lights - just stopped working
Post by: Dean on September 19, 2010, 07:16:07 AM
All now working - up early and have just set the PC to do a full mirror of my basic install & key software. Promise myself every upgrade I'll do this and never have.
Title: Re: No blue lights - just stopped working
Post by: iain-uk on September 19, 2010, 10:59:36 AM
Hi

My radar box did the same, when starting software USB blue light flickered once, i suspected windows update had updated my ASUS motherboard USB drivers

Used 'backup and restore' in control panel and went back 2 days previous, windows update creates a restore point for this reason

Running win 7 pro 32bit
Title: Re: No blue lights - just stopped working
Post by: GreekSpy2001 on September 20, 2010, 01:40:43 PM
Dean

Interesting thread.  Have a problem of PC restarting every 36 hours when running Radarbox SW on Win 7 64bit.  

Now you are on Win 7 64bit do you run your radsarbox 24/7 or only when required.  If you are 24/7 does your machine OK without any resource issues and utlimatly unsceduled restarts?

Thanks

graham
Title: Re: No blue lights - just stopped working
Post by: Dean on September 21, 2010, 06:51:22 PM
It's working fine. Couple of things that seem slightly odd. It always starts up centered on EGLL and with the altitude display on which it didn't used to to, no really bothered by that tho'.

I only run when I am sat here so no experience of a reset (yet anyhow). I may leave it on next weekend to build up my antenna polar etc.  |Let you know if it starts being naughty.
Title: Re: No blue lights - just stopped working
Post by: GreekSpy2001 on September 22, 2010, 12:29:10 PM
THanks Dean.  Would be interested to hear your findings.  In my case between 36 and 48 hours my memory commit charge reaches 100%.  At this point my PC complains of lack of resources and recommends I close programs.  Eventually it gives up and resets.  Only had this when i moved upto Win7 64bit, and only happens if I run the Radarbox sw continuously. 

Be good to know if its my install or it effects others.

Cheers

Graham
Title: Re: No blue lights - just stopped working
Post by: Dean on September 24, 2010, 04:53:29 PM
Been on for 2 days - no memory problems.
Title: Re: No blue lights - just stopped working
Post by: GreekSpy2001 on September 26, 2010, 09:46:17 PM
ok thanks..  Seems like my install...  Bother

Cheers

GRaham
Title: Re: No blue lights - just stopped working
Post by: GreekSpy2001 on September 28, 2010, 08:49:20 PM
Dean

Quick question.  Ur install is just basic Win7 64bit or have you done any windows updates?

Thanks

Graham